Tomas is very professional and efficient. He made sure to keep me updated and also let me know about the comfort seating, coffee and snacks etc, since it was a long wait. Thank you for the excellent service.
2/6/2025
C D. VERIFIED CUSTOMER
So changed my view installed in me by listening to others to not take your car to dealership for repairs. So glad I did and plan on continuing to do so!
2/5/2025
Timothy H. VERIFIED CUSTOMER
Good customer service.
2/5/2025
Wilfredo T. VERIFIED CUSTOMER
Service is highly recommended.Well trained staff.
2/5/2025
Danielle S. VERIFIED CUSTOMER
Bill Horvat is the best!
2/5/2025
Rosalyn M. VERIFIED CUSTOMER
Christian is very professional, honest and respectful. I was very satisfied with his service. Thank you.
2/5/2025
Davida S. VERIFIED CUSTOMER
This was my first experience with Lexus service as I just purchased my certified pre-owned at the end of last year. When I tell you it was the absolute best! Check in was seamless. I opted to wait while my car was being serviced. I enjoyed a 30 min chair massage (my tired feet loved!), had a great cup of chai latte and a warm chocolate chip cookie. I even did some work thanks to the fast wifi. When my car was done, I walked out to a clean ride. I’m grateful that I made this purchase and I’m confident that the service team is going to keep my car healthy and up to date!
2/5/2025
Hugo D. VERIFIED CUSTOMER
Overall satisfied
2/5/2025
Rafeeq A. VERIFIED CUSTOMER
Argenis is the best - I come back to your location due to excellent service department due to Argenis and everyone else. In Parts
2/5/2025
Chang P. VERIFIED CUSTOMER
Bill Hovart is very nice person and trustable service man I have I have ever met. I am very happy to meet him since over 10 years.
2/5/2025
Brian C. VERIFIED CUSTOMER
Well looked after by edward
2/5/2025
Loida G. VERIFIED CUSTOMER
I love going to have my service in Valencua Lexus , i always wait for my car., i love the waiting room clean and quiet, not to mention the coffee and popcorn????
They finished the service as it was promise, updated with what need to be done. And i like making appointment with Edward , very professional and explain what need to be done in simple way.
Excellent service.
2/5/2025
Nylma K. VERIFIED CUSTOMER
Satisfied
2/5/2025
Victor P. VERIFIED CUSTOMER
It was an excellent experience to visit the Valencia Lexus dealership and especially to have Seg Edward as my service advisor. He is very professional and knowledgeable, it was a pleasure to meet him.
Thank you for your service
2/5/2025
Irene H. VERIFIED CUSTOMER
Thank you for taking care of me and my car. Chris was helpful and very professional. I will continue to bring my car in for service because you provide the love it needs. Thank you!!
2/5/2025
Enrique H. VERIFIED CUSTOMER
Arturo is very professional and personable. He is attentive and has been proactive since drop off, intake , & pick up.
2/5/2025
Jennifer B. VERIFIED CUSTOMER
Excellent customer service!
2/5/2025
Hani Z. VERIFIED CUSTOMER
Service was excellent
And the staff were great
2/5/2025
Joseph L. VERIFIED CUSTOMER
Anthony was great! He made us feel welcomed and valued. All our questions were answered and he even helped us resolve a situation that we had at another Lexus dealership’s service department. We will make sure that Anthony handles all our service needs in the future.
2/5/2025
Shanda M. VERIFIED CUSTOMER
Arturo was very friendly and explained everything to me