Arturo is the best. He's a big reason I take my Lexus to the dealership for whatever issue. I trust him and I trust Lexus. Thank you Arturo!
3/11/2025
James A. VERIFIED CUSTOMER
Service dept provided exceptional service.
3/11/2025
Jeffrey Z. VERIFIED CUSTOMER
Phillip was great, very professional and friendly. He took the time to explain exactly what my Lexus needed at its 30K mile mark. Good experience today. Thank you!
3/11/2025
Gustavo R. VERIFIED CUSTOMER
Ivan provided excellent service along with the rest of your team.
3/11/2025
Regina L. VERIFIED CUSTOMER
Kudos to the friendly service supervisor who was kind enough to show me how to regulate the heating vents (at my request) and to remind me how to get the external mirrors to fold in when I lock the car. Also, the car wash I received was FAR superior to all others I’ve received at the dealership! Something this 84 yr old loyal customer really appreciated! Thank you.
3/11/2025
Pamela J. VERIFIED CUSTOMER
Great service as usual.
3/11/2025
John K. VERIFIED CUSTOMER
Adi is always great to work with. Thanks.
3/11/2025
Kristine B. VERIFIED CUSTOMER
Very polite and knowledgeable
3/11/2025
Laurie A. VERIFIED CUSTOMER
Fast service and friendly service people
3/10/2025
Chris C. VERIFIED CUSTOMER
Jeff listened carefully to my issues and responded with professionalism and provided answers from his knowledge as well as others to satisfy all my questions. Well done.
3/10/2025
David P. VERIFIED CUSTOMER
Service was great
3/10/2025
Johnnie W. VERIFIED CUSTOMER
Excellent service as usual!
3/10/2025
Leyna Vo. VERIFIED CUSTOMER
Amanda was so helpful and is really knowledgeable. She communicated well with me updating me on the status of my car throughout the day.
3/10/2025
Alexander T. VERIFIED CUSTOMER
Always a pleasure working with Edward
3/10/2025
Paul B. VERIFIED CUSTOMER
Maryann was very helpful in managing a difficult to identify electronic problem. She worked with her manager to assist in minimizing the cost of the repair. She also provided timely communication during the repair process.
3/10/2025
Kenneth S. VERIFIED CUSTOMER
Lexus service is the best!
Ken sylvester
3/10/2025
Fongjan S. VERIFIED CUSTOMER
Overall I am very satisfied with the service. Thank you ????.
3/10/2025
Selena P. VERIFIED CUSTOMER
Great customer service and fast thank you so much
3/10/2025
Azar H. VERIFIED CUSTOMER
This has been the best experience I’ve had with service at Valencia facility. Thanks to Edward! Can’t say enough how professional he was. Thank you Lexus.