Ali Always give us great customer service. He is very honest and knowledgeable. He goes the extra mile to take care his customers and we really appreciate it. Totally recommend Keyes Lexus.
3/10/2025
Luis D. VERIFIED CUSTOMER
Elda is knowledgeable and
Has great customer service
Skills.
3/10/2025
Hyung K. VERIFIED CUSTOMER
Thank you. Already purchased with trade in the previous one. Appreciate on you guys help.
3/10/2025
Laura V. VERIFIED CUSTOMER
Christian always provides excellent customer services. Always attentive and calls to give updates. Always a pleasure when working with Christian.
3/10/2025
Alyce Louise. VERIFIED CUSTOMER
I appreciate the kind service provided by Christian, I wasn't expecting service in all to take three hours. Next time I will definitely take the courtesy loan car to run errands. Christian was informative and very professional throughout the process which I greatly appreciated. Thank you for everything.
3/10/2025
Karla A. VERIFIED CUSTOMER
My technician did not promptly convey to me that my car was ready. I would gladly have waited if the car was not ready, but it had been ready for a while. If it hadn’t been for another employee asking me for my paperwork, I would’ve continued waiting for no reason.
3/10/2025
Mirela D. VERIFIED CUSTOMER
I had an excellent experience bringing my car in for a routine checkup. The service was seamless and professional. The staff was welcoming and efficient, ensuring that my appointment started on time. Jeffrey was thorough in explaining the results, answering all my questions with clarity and patience.
3/10/2025
Alonso V. VERIFIED CUSTOMER
Friendly and professional
3/10/2025
Mary B. VERIFIED CUSTOMER
Will do !
3/10/2025
Danielle C. VERIFIED CUSTOMER
Kept me informed as to what was happening to my vehicle and possible fees that may occur.
3/9/2025
Dalila R. VERIFIED CUSTOMER
Helen provided excellent customer service!
3/9/2025
Wendy P. VERIFIED CUSTOMER
Darryl always ensure that he provides awesome customer service every time I've had him as my advisor
3/9/2025
Danny C. VERIFIED CUSTOMER
I took my Lexus ES 350 over to Valencia Lexus Service with a “Check Engine” problem showing up on the car dashboard. Even though I was there 1/2 hour before opening, Jesse Colon was very willing to help me with the car problem. He was professional and friendly. He had reassured me that the problem will be taken care of. The Lexus service team had diagnosed the problem and found the problem was due to a bad Purge Valve. Upon my request, Jesse had ordered new Purge Valve and was able to have replacement done the next morning. I really appreciate the efficiency and having the vehicle repair done in a timely manner. I am very thankful to Jesse for his help and support in getting the car problem fixed. I would rate the service at Valencia Lexus as excellent.
3/9/2025
Hakob M. VERIFIED CUSTOMER
Thanks ????
3/9/2025
Basil C. VERIFIED CUSTOMER
good servcice and customer service rep
3/9/2025
Milla K. VERIFIED CUSTOMER
Excellent service from Mark, he exceeded my expectations!