The dealership is very appealing but the customer service is consistently poor. We will be going elsewhere for future service appointments.
3/26/2025
Emily P. VERIFIED CUSTOMER
Everyone was very nice and professional!
3/26/2025
Sandra V. VERIFIED CUSTOMER
Well I was definitely satisfied with the customer service, but my breaks are squeaking and I understand they said nothings wrong with the alignment but it still pulls to the right a bit
3/26/2025
Katherine D. VERIFIED CUSTOMER
Frank was very polite and accommodating to me and servicing my car. I would recommend anyone to Frank
3/26/2025
Gary G. VERIFIED CUSTOMER
Great service as usual
3/26/2025
Yesenia T. VERIFIED CUSTOMER
This dealer has very friendly staff! Such a great experience. Alyssa was very helpful with my maintenance and made sure I had clarification on anything!
3/26/2025
Agnes C. VERIFIED CUSTOMER
He is very knowledgeable, friendly and has very good customer relations. Someone you can depend on when you need advise and willing to help.
3/26/2025
Katherine S. VERIFIED CUSTOMER
Great service as always
3/26/2025
Olmae H. VERIFIED CUSTOMER
Totally horrible and 1 out of 10 experience. I just need 2 tires under my covered warranty but Mr V give me a freakin 2600 quoted estimates which is I don’t really need the other parts and he never been helpful to give me an option and because I cannot get my 2 flat tires replace I have to go to Discount tire shop to get 2 new tire coz I have kids to take care and I need my car as soon as possible and end up paying 600. I bought the tires and wheels warranty in case of emergency and I can’t use it, I have trust in Lexus to have business with but with my experience this time I won’t coming back.
3/26/2025
Mario S. VERIFIED CUSTOMER
Was pleasure dealing with your team .
Christian was a great people person and was great to talk to.
3/26/2025
Lorenzo D. VERIFIED CUSTOMER
As usual Lexus is the best
3/26/2025
Juan T. VERIFIED CUSTOMER
Thank you Alfred for helping me out
Always great service
3/26/2025
Alain O. VERIFIED CUSTOMER
Accommodating. Quick service!
3/26/2025
Rodney C. VERIFIED CUSTOMER
As always, Anthony Lee provides exceptional customer service. Great job!
3/26/2025
Gerardo T. VERIFIED CUSTOMER
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3/26/2025
Kristi H. VERIFIED CUSTOMER
Chow was great. Informative, quick and easy.
3/26/2025
Michael C. VERIFIED CUSTOMER
Like clockwork, expectations were met with great service and accommodations while waiting. Thanks to Alfred and team!