Totally horrible and 1 out of 10 experience. I just need 2 tires under my covered warranty but Mr V give me a freakin 2600 quoted estimates which is I don’t really need the other parts and he never been helpful to give me an option and because I cannot get my 2 flat tires replace I have to go to Discount tire shop to get 2 new tire coz I have kids to take care and I need my car as soon as possible and end up paying 600. I bought the tires and wheels warranty in case of emergency and I can’t use it, I have trust in Lexus to have business with but with my experience this time I won’t coming back.
3/26/2025
Mario S. VERIFIED CUSTOMER
Was pleasure dealing with your team .
Christian was a great people person and was great to talk to.
3/26/2025
Lorenzo D. VERIFIED CUSTOMER
As usual Lexus is the best
3/26/2025
Juan T. VERIFIED CUSTOMER
Thank you Alfred for helping me out
Always great service
3/26/2025
Alain O. VERIFIED CUSTOMER
Accommodating. Quick service!
3/26/2025
Rodney C. VERIFIED CUSTOMER
As always, Anthony Lee provides exceptional customer service. Great job!
3/26/2025
Gerardo T. VERIFIED CUSTOMER
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3/26/2025
Kristi H. VERIFIED CUSTOMER
Chow was great. Informative, quick and easy.
3/26/2025
Michael C. VERIFIED CUSTOMER
Like clockwork, expectations were met with great service and accommodations while waiting. Thanks to Alfred and team!
3/26/2025
Deborah T. VERIFIED CUSTOMER
Efficient, quick, and to the point. Thank you, Deb
3/26/2025
Karen C. VERIFIED CUSTOMER
Jeff as always is certain to tend to all of my concerns and necessary work required on my car when I receive service. I appreciate his attention to details.
3/26/2025
Irma L. VERIFIED CUSTOMER
I had a great experience at the Lexus service and Arturo Gonzalez is very helpful and professional! Thank You keep up the good work!
3/26/2025
Malak M. VERIFIED CUSTOMER
Ivan is THE MAN !!!! Love the Service and true customer appreciation for the debt I’ve put myself in LOL????????????????????5 STAR SERVICE WAS CREATED TO HOLD THE BAR THAT HIGH FROM PEOPLE LIKE IVAN EVEN THOUGH HE ALWAYS LOOKS MAD LOL HES AWESOME!!
3/26/2025
Jilbert S. VERIFIED CUSTOMER
Alex was great and I appreciate his service. Easy to work with and accommodating.
3/26/2025
Anette M. VERIFIED CUSTOMER
As always, great customer service! Ivan is fantastic! Thank you!
3/26/2025
Bradley M. VERIFIED CUSTOMER
Mr. Adrian Gerardo Martinez,
Provide excellent customers & texted my vehicle status promptly with several recommendations which I will schedule in the future. He is a value asset to the service team and I have recommended him to several of my friends.
Thanks for your excellent services, Mr. McNair
3/26/2025
Kassandra C. VERIFIED CUSTOMER
The car was diagnosed and repaired unbelievable quickly, and cost less than half of what I had expected. Thank you all so much!!
3/26/2025
Ron P. VERIFIED CUSTOMER
Well done!
3/26/2025
Dat L. VERIFIED CUSTOMER
Nicholas was great and I felt heard and supported!