Very professional and friendly staff. Great service. Thank you.
5/31/2025
Eduardo B. VERIFIED CUSTOMER
Na
5/31/2025
Imogene K. VERIFIED CUSTOMER
Communication issue!!! I have to keep calling about the status of my vehicle.
5/31/2025
Jerald W. VERIFIED CUSTOMER
Jerry(Gerardo) was outstanding! Is very detailed, And he saved us money. He saved us over $500, which was the initial quote. It’s much more higher. My wife and I are completely satisfied service that we received, and the guidance that Jerry was able to give us in regards to getting our vehicle properly repaired.
5/31/2025
Gilbert D. VERIFIED CUSTOMER
It was my first time working with Alejo. He exceeded my expectations by taking my concerns and questions into account. Thanks!
5/31/2025
Galvan, Adriana. VERIFIED CUSTOMER
Thank you !
5/31/2025
Jody-Ann C. VERIFIED CUSTOMER
My service was done in a timely manner with adequate communication. Delilah was also helpful with questions I had about my vehicle. I will return for service in the next 6 months. Thanks again!
5/31/2025
Basil M. VERIFIED CUSTOMER
CAR MAKING WEIRD SOUND WHEN STARTING.CAR WAS RETURNED TO ME AND NOTHING WAS DONE TO ADRESS THE PROBLEM.I AM NOT HAPPY WITH THE SERVICE.
5/31/2025
Connie M. VERIFIED CUSTOMER
Jennifer was professional and efficient. Everyone was professional and attentive from the minute I arrived at the service department.
5/31/2025
Stan Y. VERIFIED CUSTOMER
No additional comments at this time.
5/31/2025
Carla H. VERIFIED CUSTOMER
Kay is wonderful!
5/31/2025
Rita M. VERIFIED CUSTOMER
Alfred was / is excellent Service person
I'm not interested in a trade now
5/31/2025
Sandra A. VERIFIED CUSTOMER
None
5/31/2025
Patricia W. VERIFIED CUSTOMER
This is my first time with Sam he was very thorough with the review of my vehicle to make sure it’s up to date. I appreciated his warm genuine personality. That and understanding the necessary vehicle updates goes a long way with me. I’ll be back to see him again. Thank you.
5/31/2025
Aubrey L. VERIFIED CUSTOMER
It shouldn’t have to take 3 hours to have my oil changed and my tires rotated. In addition to that, I specifically told my service advisor when I checked in that I needed to leave by 11:30am for an appointment. (I’m 9 months pregnant). I didn’t get a call that my vehicle was ready until 12:15pm and missed my appointment. I would have appreciated a heads up or some sort of communication prior to that. Why is it so difficult to service a car at this dealership? This is my second time servicing my vehicle here and it takes far too long. It’s evident to me that your employees just don’t care. Having grown up in an automobile dealership family, I know how long services take and this is completely unacceptable. Unfortunately, after two bad experiences I will not be returning to service my Lexus here.
5/31/2025
Marlie V. VERIFIED CUSTOMER
I'm always highly satisfied with Joseph's attentiveness. He works with excellency!
5/31/2025
Daniel N. VERIFIED CUSTOMER
Robert did an excellent job. We were very happy to have him as our service advisor. He was cordial, friendly and knowledgeable about our vehicle and getting it serviced. When I had questions about the invoice numbers, he readily answered them and explained each of the entries.
5/31/2025
Joseph C. VERIFIED CUSTOMER
Excellent work
5/31/2025
Mary H. VERIFIED CUSTOMER
Alec was great! Great customer service in a timely manner. He explained every detail of my vehicle inspection. Highly recommend him.