I was told that a nail had been found in the shoulder of the left rear tire and that location could not be repaired. I agreed. However, I was charged a fee for requesting a tire inspection which I had not. I will be bringing this to the attention of management.
6/2/2025
Lawrence H. VERIFIED CUSTOMER
The service was great as usual. However, the estimate of over $1000.00 to repair my passenger side mirror was ridiculous!
6/2/2025
Linda L. VERIFIED CUSTOMER
Chauncey Levy is one of the best service managers we have ever encountered. We were very fortunate to be assigned to him.
6/2/2025
Dan A. VERIFIED CUSTOMER
The service was great, but it took two-and-half hours to complete instead of the 90 minutes that was first mentioned. Even with the added wheel alignment, it seemed like we waited a very long time. We did not ask for a loaner car, so we just had to sit and wait. Fortunately, it was a lovely day, so that was a plus,
6/2/2025
Franco Y. VERIFIED CUSTOMER
Perfect
6/2/2025
Martin M. VERIFIED CUSTOMER
Delilah was great and heard my needs and was not pushy in any way. Great experience
6/2/2025
Theresa T. VERIFIED CUSTOMER
I’m always very pleased with the service Tyler has provided me, and he is always very attentive and pleasant.
I would like to also a favor if you could please let the detailers that had worked on my car, that they did a superior job with both the interior and exterior of my vehicle. I honestly was so impressed and pleased that they were able to clean my car so well, that it looked like the day I purchased it and drove it off your lot.
I appreciate the efforts of both Tyler and the “Detail Team”!!!!!!
Sincerely,
Theresa
6/2/2025
Bat A. VERIFIED CUSTOMER
Great place, quick service. Polite people around I felt great to did service there at Keyes Lexus. Elda helped us. She was great.
6/2/2025
Carol P. VERIFIED CUSTOMER
Excellent care by my service advisor
6/2/2025
Wilma G. VERIFIED CUSTOMER
Bill did an excellent job of taking care of my service
He was courteous and helpful
I am very happy with my service
6/2/2025
Maryann S. VERIFIED CUSTOMER
He did a great job taking care of me during my appointment! I appreciate him working with me every time :)
6/2/2025
Laura M. VERIFIED CUSTOMER
Yes. Everything went well.
6/2/2025
Michael B. VERIFIED CUSTOMER
Helen provided all the necessary information and was organized and ready for my appointment.
I appreciate the detailed explanation, timely communication and the ability for me to get in and out without any delay or inconvenience.
Mike
6/2/2025
Maria M. VERIFIED CUSTOMER
Faustino is the person who helped me he was very efficient and also he was very curteous.
6/2/2025
Veronica D. VERIFIED CUSTOMER
Javier is very professional and kind thank you Javier for all you help
6/2/2025
Giovanna B. VERIFIED CUSTOMER
Jake went above and beyond to make sure my vehicle was getting the proper service. Was very kind and attentive.