Always receive outstanding customer service with Jose every time I bring my vehicle in for service. Very satisfied with the overall experience received from the service department.
6/3/2025
Geramie B. VERIFIED CUSTOMER
Great experience
6/3/2025
Margaret A. VERIFIED CUSTOMER
None
6/3/2025
Leah V. VERIFIED CUSTOMER
Mark always show professionalism.
He also addressed whatever question or concern i have.
6/3/2025
Samuel L. VERIFIED CUSTOMER
I don’t like a 3% additional fee if bill is paid by credit card and not being told about this before service was started.
6/3/2025
Karen M. VERIFIED CUSTOMER
Always happy with the service.
6/3/2025
Chris A. VERIFIED CUSTOMER
Thank you for the service. Christian Santos was friendly and professional. My car was serviced quickly.
6/3/2025
Elmore V. VERIFIED CUSTOMER
Kristina my service advisor is always super nice.
6/3/2025
Vanui G. VERIFIED CUSTOMER
Bill provided great service. I appreciate it all he did. Fantastic
6/3/2025
Josie D. VERIFIED CUSTOMER
Faustino Ruiz is very professional, explained what was needed to be done and 15 minutes before the car was done , he came to us and said that car was being washed and 15 minutes later we left happy. Excellent service.
6/3/2025
Patricia S. VERIFIED CUSTOMER
I love my Lexus dealership. They are very helpful and have always treated me and my car well. Thank you !
6/3/2025
David H. VERIFIED CUSTOMER
Met expectations. Appreciate same day appointment.
6/3/2025
Abby Z. VERIFIED CUSTOMER
We always receive great and satisfaction service with our agent Glenn he is a great man his generosity kept us staying with the company for several years thank you again Glenn for being patient and professional.
Abby Z
6/3/2025
Robin Q. VERIFIED CUSTOMER
Joseph Storozynsky is a fantastic service advisor from start to finish. He explains the scheduled service thoroughly so there are no surprises. Joseph inspects my vehicle himself before he turns the car over to me. His dedication to a job well done is very much appreciated. I am very happy so far with the service I receive at JM Lexus.
6/3/2025
Jodi W. VERIFIED CUSTOMER
Roberto is easy to work with, efficient, & great with communication!
6/3/2025
Janice A. VERIFIED CUSTOMER
Nope my Mom taught not to say anything if it wasn't nice, so I'm honoring her and not saying anything.
6/3/2025
Carol B. VERIFIED CUSTOMER
Roberto was very helpful regarding my required service agreement with Lexus. He is a very courteous and informative regarding my Lexus.
6/3/2025
Michelle R. VERIFIED CUSTOMER
I have had 3 total interactions with Lexus of Omaha service members and every time it has been a wonderful experience! I never thought I’d say that about a car service team, but I have been very impressed with everyone there! Each visit I have had prompt, polite interactions and they treat me like a valued customer. It really goes a long way in building trust, being treated so warmly. They open and close the door for me which is a very nice touch. So far so good with the Lexus service team here - I plan to keep coming because of it.