Lexus Monogram Service

She was a really nice and very professional. My experience for this service very satisfactory. I want to say,“Thank you, Maryann Jamarillo!”

Quoted 2 hours took almost 5 hours to get my car back and was an hour late for work.

Tyler and Lexus Service Escondido team never disappoint!

You did an outstanding job on my car - Thank you!!!!!!

Good service

As always, Tyler provided the highest level of service and understood and addressed my needs completely.

Quick, and easy

Yes thanks

My service experience at Lexus El Cajon was excellent. And they solved a very complicated suspension issue on my LS 500 F sport. And now it rides just like it was supposed to as when I purchased it in November 2024

Jesse kept me informed on what was found

We are very satisfied with Mr. Santos service. We might consider him for our next Lexus either service or new lease with him. We appreciate his kindness and service. Thank you Mr Santos.

All I said over telephone conversation was Jesus Christ about the prices and the guy Justin went off the rails and said for me not to talk to him that way I said what did I say to you that is so bad . I'm not cussing you not at all ..he kept insisting just don't talk to him that way. We originally took my Lexus in for a new battery..and to check tire sensors if it needed to be changed cause sensor light on dash was on...technicians suggested new tires..also all new sensors replaced.. Sensor four hundred each...tires four hundred fifty dollars each...plus tire alignment that's why I said Jesus Christ I wasn't being disrespectful I couldn't believe the cost..so because he insisted that I was being disrespectful of not knowing what I said the was so wrong I decided to take my business elsewhere..and believe me when I say that..I will never ever purchase anything else from Sahara Lexus again you ask how to fix the problem well let's start with a WRITTEN apology..sorry to say I'm a 70 year old female and I will not be disrespected..not now not ever.i understand everyone has bad days but to tell me don't speak that way to him Justin ..and about Jesus Christ just letting you know His my savior..so your company had a total lost today of So now we are talking about Four thousand two hundred fifty dollars Plus wheel alignment Five tires...five sensors Such a terrible experience with Justin Jolene ****-****-xxxx

Hi I just wanted to thank Eva and her team sincerely for all your help and support throughout the process of purchasing my new Lexus UX 300. Your professionalism, patience, and attention to detail made the experience smooth and enjoyable from start to finish. I truly appreciate the time you took to answer my questions and guide me through each step. Thanks to you, I’m now enjoying my new Lexus with confidence and excitement. Wishing you continued success and looking forward to staying in touch. Warm regards, Byron R

I noticed a sign saying the windshield washer fluid was empty. Even if there’s an additional charge, I believe it should have been refilled. Other than that, everything was very satisfactory.

Excellent service!

Service at Crown Lexus is always an amazing experience! Thanks! Valued customer since 2010!!

Justin did a good job explaining everything and keeping us informed…

Good as always.

Jesse was helpful and made it clear and easy.

Helen has always been great to us . Explains everything