Outstanding job by Mark as always!!
He continues to be the ultimate professional who gets the job done!
6/22/2025
Connie T. VERIFIED CUSTOMER
Mr. Santos was so helpful and professional.
6/22/2025
Donald H. VERIFIED CUSTOMER
Very helpful and very informative! Great working with Jake and the director!
6/22/2025
Liang T. VERIFIED CUSTOMER
Joseph is a really great service provider to work with.
6/22/2025
Vinod M. VERIFIED CUSTOMER
Great customer service
Satisfy
6/22/2025
Arvis D. VERIFIED CUSTOMER
5 star
6/22/2025
Diego R. VERIFIED CUSTOMER
Chris was very professional. Received incredible service.
6/22/2025
Cynthia C. VERIFIED CUSTOMER
Thank you
6/22/2025
Theresa H. VERIFIED CUSTOMER
Very very satisfied. Thanks so much Mike????????????
6/22/2025
Jose A. VERIFIED CUSTOMER
Great customer service from Jesse , ????????????????????????????????
6/22/2025
Xipeng H. VERIFIED CUSTOMER
Good service
6/22/2025
Katherine G. VERIFIED CUSTOMER
The customer service was excellent! The car is running amazing! Very happy with those aspects. However, there is a dent on my passenger cargo side that was not there when I brought it in. The last time I brought it to Lexus, there was a chip in my windshield. When I picked it up, it was an entire crack down the center. I’m not sure what the cause of these are. That’s very frustrating. But it’s difficult to want to come back to Lexus when stuff like this happens.
6/22/2025
Daniela S. VERIFIED CUSTOMER
Helen was Awesome!
6/22/2025
Janie F. VERIFIED CUSTOMER
One of the issues I came in for was not properly addressed, even though I was assured by my service advisor that it was corrected. This is specific to my trunk lid still making loud noises when closing. Now, I will have to come back in for service again to further assess this issue with my vehicle. I’m not satisfied with the service I received.
6/22/2025
Lora M. VERIFIED CUSTOMER
Jake was a great! He made the whole experience a very good one. He made sure and checked everything on my car and I feel very confident in driving it and knows that it was taken care of. I will definitely be asking for Jake and calling him when I need to come in for any kind of service. Thank you!
6/22/2025
Skyler P. VERIFIED CUSTOMER
Helen was awesome as always
6/22/2025
Emile M. VERIFIED CUSTOMER
Michael was very helpful, delivering exceptional Service, clear communication and timely responses to my questions. Can’t recommend him enough
6/22/2025
Rob P. VERIFIED CUSTOMER
I was very happy with Jesse’s professionalism and kindness. The service on my car was exceptional
6/22/2025
Erlinda G. VERIFIED CUSTOMER
Thank you for good service.
6/22/2025
Claudia P. VERIFIED CUSTOMER
I love how the whole process from making their appointment to drop off the vehicle picking it up, keeping me informed of the process through the service. Everything was so easy, accurate friendly professional.