Thank you for the service on my Lexus 250. It is always great with your staff. Great attitudes and great service department staff.
6/23/2025
Sela Y. VERIFIED CUSTOMER
Very helpful and professional!
6/23/2025
Angelita A. VERIFIED CUSTOMER
First time with Ernesto and i really appreciate him doing the premium car wash so I don’t have to come back just for that! He was polite and nice. Job was done and finish on time as promised! Thank u Ernesto!
6/23/2025
Ronald I. VERIFIED CUSTOMER
Happy to complete survey but not on social media. Roberto was terrific.
6/23/2025
Howard T. VERIFIED CUSTOMER
Christian is very helpful!
6/23/2025
Andrew C. VERIFIED CUSTOMER
Great service
6/23/2025
Dat P. VERIFIED CUSTOMER
Na
6/23/2025
Roni D. VERIFIED CUSTOMER
Excellent customer service
6/23/2025
Colleen P. VERIFIED CUSTOMER
Jesse was terrific. He was efficient quick and helped me also get my car synced up with my phone regarding CarPlay.
6/23/2025
Albert W. VERIFIED CUSTOMER
Jake was great to deal with.
6/23/2025
Corinne P. VERIFIED CUSTOMER
I think the service department is wonderful . Jesse is my new service writer he’s excellent. I’m really pleased with Ari as well. I’ve Ben a custome since 2007. I will only drive Lexus .
6/23/2025
Diana C. VERIFIED CUSTOMER
Danecia was accommodating, and her customer service was high-end!
6/23/2025
Beth B. VERIFIED CUSTOMER
Jake was very helpful.
6/23/2025
Amanda H. VERIFIED CUSTOMER
Jorge again communicated well, and went above and beyond for me. He knew after spending $8k a few weeks back, I was NOT thrilled to be having lights going off.
Always great customer service at Lexus of glendale, and although Jorge helped me after I asked for him, I want to acknowledge zeydy who helped me first
6/23/2025
Evan C. VERIFIED CUSTOMER
He was a big help and a pleasure
6/23/2025
Irma S. VERIFIED CUSTOMER
Maico was thorough and was in contact with me to keep me informed as to the progress on addressing the issues. I think that he is an asset to your service department!
6/23/2025
Michael V. VERIFIED CUSTOMER
Anthony is always nice to work with.
6/23/2025
Fayeza H. VERIFIED CUSTOMER
I was impressed with the JM Lexus management team. From appointment setting to servicing— everyone is amazingly efficient— and cordial too! I especially want to mention Joe (Joseph S) for his PR skills and for his efficiency as an advisor. He paid attention to the problem of my car, helped me understand the technical issues and then took initiative to address them as needed. The overall job is really well done, and Joseph gets an A+ from me.
Sincerely,
A very happy customer
6/22/2025
Nancy R. VERIFIED CUSTOMER
Joe, as usual took EXCELLENT care of all of my service concerns and needs. He’s very professional yet so friendly and personable at the same time. He is always such a pleasure to work with and always looks out for me.