Delilah was awesome, she stopped what she was in the middle of her work to assist me with my car so I could get out of there and return to work on time. She followed her manager’s instructions and made me feel very appreciated as a guest at Lexus. She went to the back herself to retrieve my car to make sure the service was completed and brought it upfront herself. She’s a one and done type of service adviser. If she’s available going forward she’s my new service advisor. I will tell my family and friends to choose her too.
6/22/2025
Bettie W. VERIFIED CUSTOMER
Car was not ready when notified. I had to wait an hour to get my car. I was told it could not be located.
6/22/2025
Tarcisio H. VERIFIED CUSTOMER
Thank you, Aledo!
6/22/2025
Robert D. VERIFIED CUSTOMER
The "tech guy" brushed off the malfunctioning of my voce activated nav system by saying my car was only a 2021 even though it always performed fine previously
6/22/2025
Sally M. VERIFIED CUSTOMER
First class operations great service
6/22/2025
Lyndon F. VERIFIED CUSTOMER
Thank you
6/22/2025
Pamela V. VERIFIED CUSTOMER
Helen is very kind and friendly to deal with. She knows the business. Keep up the good work, Helen.
6/22/2025
Martha R. VERIFIED CUSTOMER
Joe is excellent !!! He’s always dedicated to providing the BEST customer experience !!!
6/22/2025
Harris K. VERIFIED CUSTOMER
Very professional.
6/22/2025
Nathan V. VERIFIED CUSTOMER
Great service good time management very courteous great job CROWN :)
6/22/2025
Michael L. VERIFIED CUSTOMER
The service personnel were awesome, it was great to have a car like ours to drive during the service call. We will be back for our next service call.
Sincerely,
Michael and Sabrina Lucas
6/22/2025
Khadjiha M. VERIFIED CUSTOMER
Helene is awesome. She is knowledgeable and professional. I appreciate that she ensured that I had a loaner so that I could make my work meeting on time.
6/22/2025
Jeffrey S. VERIFIED CUSTOMER
As always, my experience with Ivan was excellent
6/22/2025
Angela C. VERIFIED CUSTOMER
Thank you!
6/22/2025
Timothy M. VERIFIED CUSTOMER
Great job
6/22/2025
Vivian Wendy. VERIFIED CUSTOMER
Jesse was Excellent !
6/22/2025
Annalissa M. VERIFIED CUSTOMER
Danny Matai is very nice person easy to talk and knowledgeable person regarding all my concerns in regards to my car., I thank you for him