Our service tech Shedrick Anderson is the best. He always goes bar and beyond and with an smile.All employees were cordial and polite.
6/27/2025
Alice J. VERIFIED CUSTOMER
So far so good
6/27/2025
Virginia P. VERIFIED CUSTOMER
Every thing is good and I don’t have any issues.
6/27/2025
Michele S. VERIFIED CUSTOMER
I was so happy that Nick came & picked up my car & took it for servicing. He left me a loaner car I could have used but didn’t need it.
6/27/2025
Mark D. VERIFIED CUSTOMER
Jessie always does a great job!!
6/27/2025
Madelyn F. VERIFIED CUSTOMER
Shedrick is the best! Professional and always giving us the best advice to keep our car in great shape. He is the most informed Lexus team member who we have met with in more than 20 years of driving Lexus.
He is always available - always providing updates when car in for service.
And an altogether delightful person.
We feel fortunate that we connected with him.
A+ job!!!
6/27/2025
Darlene H. VERIFIED CUSTOMER
Thank you for completing my car repair in a timely manner. The rental was everything however not in the market to purchase a new car but if I was that rental would be the one.
6/27/2025
Martha M. VERIFIED CUSTOMER
Cory always takes time answer any questions I have. I truly appreciate the professionalism and courtesy I receive every time I come in.
6/27/2025
Rocky S. VERIFIED CUSTOMER
Great professional honest customer service !
6/27/2025
George H. VERIFIED CUSTOMER
Everything with Delilah was perfect today. She’s very kind and answered all my questions thoroughly. I highly recommend her!
6/27/2025
Dale F. VERIFIED CUSTOMER
Louis was the best service person. He made everything right
6/27/2025
Carol P. VERIFIED CUSTOMER
Thank you for doing all you could to continue the excellent opinion I have of the JmLexus Service Department. Xavier and the service team again went above and beyond. Thank you!
6/27/2025
Penny L. VERIFIED CUSTOMER
The service rep jennifer was amazing. But when I got my car back, it looks like there was something put on the front passenger dash and on the passenger side door. It’s difficult to explain, but I have photographs like footprints and scrapes.
6/27/2025
Suzanna P. VERIFIED CUSTOMER
I’m waiting for the survey
6/27/2025
Doneaque C. VERIFIED CUSTOMER
Great experience.
6/27/2025
Andrea C. VERIFIED CUSTOMER
Adam made this an enjoyable experience. He was able to answer my questions, kept me informed thought the service appointment and even made my day by picking up one of the air fresheners for the car. (Our favorite!) Extra callout to the dealership for making it easy to work while waiting for the car.
6/27/2025
Anthony S. VERIFIED CUSTOMER
The only problem I have is on my driver side front fender Guard is scratched, and the front panel is sticking out a little bit
6/27/2025
Joseph S. VERIFIED CUSTOMER
I’ve always trusted Ryan. Always honest, gives best options and very personable
6/27/2025
Anthony C. VERIFIED CUSTOMER
Great service guy.
6/27/2025
Rosemarie V. VERIFIED CUSTOMER
We appreciate Lexus for accommodating our last minute appointment after we discovered a nail in our tire.