It took a lot longer than usual so I was offered a discount.
6/11/2026
Krishna R. VERIFIED CUSTOMER
Matt is awesome as always
6/11/2026
Anthony L. VERIFIED CUSTOMER
Shirley was in front about all the repairs and cost. I trusted the advise she gave and she was pleasant to work with her. I will continue to work with her if I need any service at Northridge Toyota
6/11/2026
Darren S. VERIFIED CUSTOMER
The service to car took a long time.Everything else was fine.
6/11/2026
Iran C. VERIFIED CUSTOMER
Hank is great. Professional and easy to communicate with.
6/11/2026
Teresa N. VERIFIED CUSTOMER
The mechanical service was performed to my satisfaction. As for Matt, when I arrived he did not greet me because he was looking at his personal cell phone, in fact I said hi first and asked if he was Matt. Matt was not engaging at all. As a long time customer of Toyota and a loyal Toyota Maintenance customer as well, I expected, as a new customer to your dealership,to be received better. When returning to pick up my truck, again, he did not look up from his phone until I stood in front of his desk.
6/11/2026
Estela M. VERIFIED CUSTOMER
Great customer service, Isaac is very professional and attentive.
6/11/2026
Suwandi W. VERIFIED CUSTOMER
Top notch service advisor
6/11/2026
John T. VERIFIED CUSTOMER
Informative
6/11/2026
Maria F. VERIFIED CUSTOMER
Thank you
6/11/2026
Junro N. VERIFIED CUSTOMER
John Agahan is maintaining our family car over many yeas. All my family appreciate his professional and honest .
6/11/2026
David G. VERIFIED CUSTOMER
Beth was outstanding in helping me with my questions on my Camry’s service.
Complements to the entire staff as well.
I’m from out of town and Beth came through to get me on the road again in a timely manner.
6/11/2026
Maria G. VERIFIED CUSTOMER
Erik is always the best! Great service, friendly, professional, and kept me updated. Very happy with the experience.
6/11/2026
Carla C. VERIFIED CUSTOMER
I was under the impression the service I signed up for included a tire rotation, I guess not. As for today, I would appreciate people actually listen to what I am saying.
6/11/2026
Edward M. VERIFIED CUSTOMER
Junior was great and able to accommodate me even though I got the appointment day mixed up.
6/11/2026
Deanna P. VERIFIED CUSTOMER
We live 2 hours from Findlay but its worth the drive as we always receive excellent service and trust their work. Thank you for your great service!
6/11/2026
Tom L. VERIFIED CUSTOMER
Chris was unprofessional.
Late, rude and argumentative!