CJ confidently presented the service I would received and seemed genuinely interested in giving me the best service possible.
5/17/2024
Diane P. VERIFIED CUSTOMER
This survey said "one question" but there were two. The second isn't a question I can answer without asking some questions myself so I answered "No". I'd suggest wording it differently. Steve Z was great!!!!
5/17/2024
Chun K. VERIFIED CUSTOMER
Very good job
5/17/2024
Gabe L. VERIFIED CUSTOMER
Quick service
5/17/2024
Manuel F. VERIFIED CUSTOMER
Just to let you know I think that you guys do not use the floor mat because after the service I need to vacuum my floor mat thanks
5/17/2024
Marietta R. VERIFIED CUSTOMER
My car had a recall due to a water leak.They said they put new fabric up but when I went to pick my car up it had a water leak stain in backseat and black handmarks all over the ceiling. That was uncalled for. Somebody should of checked my car before I got a phone call to pick it up.
5/17/2024
Donald B. VERIFIED CUSTOMER
Well done. Liked the wash job too.
5/17/2024
Randy O. VERIFIED CUSTOMER
Great job
5/17/2024
Susan Z. VERIFIED CUSTOMER
I was in and out in record time. It usually takes an hour to an hour and 15. I was done in 45 minutes.
5/17/2024
Tameka H. VERIFIED CUSTOMER
Customer Service was Excellent!!
5/17/2024
Tammy H. VERIFIED CUSTOMER
3 hours for a flat tire repair is ridiculous unless someone advises me the wait is that long. It was 1 1/2 hours before you even looked at it. Then I walked outside for a bit came in and questioned another service guy, which I believe was the head department guy, when I came in about why the hood of my vehicle was up for a flat tire repair? He was going to check and come tell me then his great customer service shined when he never came to speak with me again. So 3 hours wait, never being updated or even told what was in my tire and poor customer service leaving me once again unhappy with Lewis Toyota. Don't blame it on the technicians this time. It's been poor way too long it is the management, the customer service reps in the department, the dirty waiting rooms, the never putting the air caps back on, not rotating my tires when I ask you to and much much more over the past couple years. Your service department has gone to ****!
5/17/2024
Sierra D. VERIFIED CUSTOMER
Bianca was awesome! Super welcoming and helpful when some issues were presented. She’s a winner!!
5/17/2024
Catherine L. VERIFIED CUSTOMER
Service done quickly & completely.
5/17/2024
Donna P. VERIFIED CUSTOMER
The service provided by Travis Taylor was superb.
5/17/2024
Sierra B. VERIFIED CUSTOMER
This employee was very friendly and approachable. She was also very professional with me and other customers.
5/17/2024
Charles E. VERIFIED CUSTOMER
Service was completed in a timely manner and was very thorough.
5/17/2024
Craig B. VERIFIED CUSTOMER
After having the car three days, not fixed.
5/17/2024
Francisco R. VERIFIED CUSTOMER
Very good job!!!!
5/17/2024
Floyd B. VERIFIED CUSTOMER
Lilly had the service technician perform the maintenance I requested. I’m very pleased with the service on my Camry!
5/17/2024
Karen P. VERIFIED CUSTOMER
I received excellent customer service from Brittany and everyone at Brewer Toyota that I talked to. Thank you!