Richard was very attentive and researched a problem that I had noticed. Service was done on time and he called me. Very efficient gentleman
Thanks
8/8/2020
Laura D. VERIFIED CUSTOMER
Williams the person that helped me great customer service I give them a 10
8/8/2020
Dianne A. VERIFIED CUSTOMER
Customer service was great and vehicle was delivered ahead of schedule.
8/8/2020
Ignacio M. VERIFIED CUSTOMER
Very good
8/8/2020
Alissa L. VERIFIED CUSTOMER
The service was great and so convenient! Everyone was so helpful! The valet service was a definite plus...it made it so much easier and saved me from having drag my kids to the dealership. Thank You! ?
8/7/2020
John B. VERIFIED CUSTOMER
Very courteous and professional.
8/7/2020
Degraft A. VERIFIED CUSTOMER
Job on my Kia Sorento 2017 under Eric Livingston was superbly executed.
Thanks Kia of Bedford
8/7/2020
Linda J. VERIFIED CUSTOMER
After no power since the storm it was wonderful to just spend some time in air conditioning while I waited for my car.
8/7/2020
CYNTHIA H. VERIFIED CUSTOMER
James was so helpful and made sure I was completely satisfied. I will continue to bring my vehicle to Kia of Bedford because of the service he gave me.
8/7/2020
Al C. VERIFIED CUSTOMER
Richard did a great job handling my oil consumption test. Great customer service skills. Hi
Highly recommended for promotion.
8/7/2020
Alicia Y. VERIFIED CUSTOMER
As always she is amazing and she always makes sure what your car needs to be done for next service.
8/7/2020
MARYLOU R. VERIFIED CUSTOMER
Brenda was very nice and helpful. She answered all my concerns about my car.
8/7/2020
Shawn K. VERIFIED CUSTOMER
Richard is always a pleasure to work with. Even though I had an appointment with Richard, Eric Tumey greeted me at my car immediately upon arrival. Top notch team at West Hills Kia. Thank you Colton Weeks for helping me set the appointment.
8/7/2020
Shirly J. VERIFIED CUSTOMER
They forgot to put a sticker of the information for my next service visit on my windshield, but other than that I’m satisfied with my visit.
8/7/2020
Ashley I. VERIFIED CUSTOMER
Very friendly and efficient m.
8/7/2020
Lidia C. VERIFIED CUSTOMER
Thank you for great and quick service! Your staff is attentive and friendly. Makes for a great experience! Andy was very professional and personable.
8/7/2020
Marie C. VERIFIED CUSTOMER
Awesome job well done. Verry attentive in the need of my time. (Fast service) checking on a noise after a mantanice service. Quick in an out and resolved the problem. Again AWESOME!
8/7/2020
Suzanne S. VERIFIED CUSTOMER
Always very courteous and timely ????
8/7/2020
Amanda S. VERIFIED CUSTOMER
She was great
8/7/2020
Athena C. VERIFIED CUSTOMER
I was not happy with the service Anthony Mazzocco provided in communicating with me information concerning my vehicle while it was in the process of being inspected. When I asked for a hire up over him to get a better understanding, he was adamant that no one was available and hung up on me. Totally unprofessional while I was the whole time maintaining my decorum. Even when I came in and he knew that I was not pleased with his service as I stated to the rep who asked who helped me that it was unfortunately Anthony he mocked me and did not deem it necessary to apologize. I asked Eric to call me back yet it appeared that Anthony called me back to tell me my car was ready although I requested that he not. I never do bad surveys because I’m aware from my own job how much of an impact they have on all of us. However, this was just bad service on his part. It took two days for an oil change, tire rotation and a new battery. It just didn’t feel right. My first experience of this sort from any of the Kias I’ve been too. Please help him with his communication skills.