Kia My Service

There were no comments whatsoever from my previous maintenance in regards to what they did and problems we had with it in the past.

Everyone was professional, kind , gave me an estimated time, it was a quick fix. I thank you washing my trk.

John Anderson is a great asset to your Service Team. He is very thoughtful and kind!!

Richard did a fantastic job for me kept me informed with the progress and got me back in my car in a timely manor he is great

Awesome person to work with

Very helpful staff.

I have always had a good experience tat KIA in Bremerton. Richard is very helpful, and had a lot of passion for his job. Thank you, Richard.

Ricky has been my service advisor since 2017 when I purchased my Santa Fe. Ricky has always been concerned and has always recommended the most appropriate repairs. Thank you

Good job!

I mentioned that I called Friday and made an appt to get my car looked at because the check engine light had been on for about 2 weeks prior but the light decided to go away a couple of days prior to the phone call. I explained that I spoke to Jeff or John (not 100% sure) last Friday and that I explained that I had had a bad experience earlier that day with Autonation Hyundai after being with them for almost 5 years and Jeff or John from the service dept offered a free oil change and no charge to diagnose my car. Leo was very empathetic to my explanation about my experience at Autonation and to my phone call with u guys last Friday. Leo was very professional and did an excellent job altogether. I was very disappointed only in the fact that he didn’t look into my initial phone call on Friday with Jeff or John to confirm the free oil change and the “no charge” for the diagnosis per that phone conversation with Jeff or John last Friday. He wasn’t listening me. Again, this wasn’t his fault as there was no appt set up for this past Monday for this service per Leo’s research. However, I did state that I rcvd several phone calls over the weekend. One phone call was from Justin who wanted to go over some offers of buying a new car and the 2nd was his boss reaching out to me as well to confirm my appt with Justin this past Monday while I was there waiting for my car to be serviced so this right here alone should’ve confirmed my phone call on Friday with Jeff or John. I will still bring my car here when it’s due for an oil change and possibly a new car once it’s paid off because I did receive satisfactory service from Leo. Thanks ????????

He’s The best. Always so kind and helpful!!

I made an appointment for oil change on 1/9/21 at 1:00 pm. I handed the car over at 12;55 pm. Unfortunately I got the car back at 2:10 pm. Over one hour for a simple oil change.

I was thoroughly happy with my service today. I appreciated the full explanation of step-by-step process and afterwards results. I previously had a Hyundai but when shopping for my Kia, I was impressed with the service/sales That made me buy a Kia.

The service is fine .. just the workers they don't wear the mask properly they wear it under their nose..

I love working with Leo. He’s friendly, & personable and makes every visit better!

Howard was very courteous and professional.

Friendly, work done very promptly.thank you guys.

Thanks! Super smooth process

Andy was awesome and very helpful. He also was a bears fan so that’s a big plus. ????????????. I appreciated how he was able to help me and still manage other customers coming in with questions.

Very happy with john Anderson