Andy listened to my concern and weny on a short drive to hear the problem with my vehicle. Was notigied promptly with status.
2/13/2021
Lonna . VERIFIED CUSTOMER
Loved the greeting and follow up. Very nice staff!
2/13/2021
Alex S. VERIFIED CUSTOMER
Yes Paul is awesome
2/13/2021
Alamelu A. VERIFIED CUSTOMER
It is always a great experience when we bring our car to Eric. He explains any issues very well and we are Very comfortable when dealing with him.
Thanks Eric for taking care Of everything ..
2/13/2021
Alice P. VERIFIED CUSTOMER
Iwas satisfied with the service and the representative. Every was good
2/13/2021
Sunday S. VERIFIED CUSTOMER
Thank you Brenda for great customer service!
2/13/2021
Laurie M. VERIFIED CUSTOMER
We had our Sorrento in for a recall and windshield wiper issue on 12/29/20. The recall was taken care of, but we were told they needed to order a part for the windshield wiper issue. We made an appointment for 2/9 to have the part installed and to have an oil change. We were told the repair and oil change would take about 2 hours. We requested a courtesy car and were told we couldn't get one. After 2 hours they said our car was ready and they only changed the oil because they still didn't have the part. We drove 1 1/2 hours, 71 miles, one way to have this taken care of. At no time did the dealership attempt to contact us to let us know they didn't have the part. We were very upset and were told the service manager would call us that day to follow up with us. We never received a call.
2/13/2021
Joel R. VERIFIED CUSTOMER
Stacey Keen Was Really good at her job and always keeping me updated very good service
2/13/2021
Jim O. VERIFIED CUSTOMER
Excellent Service
2/13/2021
Corrie M. VERIFIED CUSTOMER
Richard always goes above & beyond in helping me make informed decisions about servicing my Kia Optima. This time he helped explain the terms of my engine warranty per the updated Kia campaign.
2/13/2021
Norene P. VERIFIED CUSTOMER
Very. Happy
2/13/2021
Melissa R. VERIFIED CUSTOMER
She was excellent! This is my first time doing an oil change at a dealership. I will definitely be back
2/13/2021
Gary B. VERIFIED CUSTOMER
No commit
2/13/2021
Linda B. VERIFIED CUSTOMER
Yes very satisfied and Paul is a very social gets interacts with his clients gets the job done Very professional
2/13/2021
Gina B. VERIFIED CUSTOMER
Ricky is great! Appreciated he went the extra step to make sure my car was fixed. He had another repair associate drive my car to ensure they understood why I brought it in. My car felt brand new when I drove it home. This service center is very out of the way and there is a closer one to my house, but Ricky is always honest and I feel genuinely tries to make sure I get a good deal.
2/13/2021
Carson A. VERIFIED CUSTOMER
I usually get very stressed out when it comes to car problems, but Jeff was super helpful, honest and friendly. He made my experience as good as it possibly could be!! Thank you Jeff
2/13/2021
Karen S. VERIFIED CUSTOMER
Super service, I know I will always receive the best work
2/13/2021
ZORA M. VERIFIED CUSTOMER
Excellent ????
2/13/2021
Robin H. VERIFIED CUSTOMER
The Best Service since I bought car!!! He went over and beyond!! Great customer service!! Even allowed me to vent about my Salesmen!! ?????????
2/13/2021
Tim S. VERIFIED CUSTOMER
Anthony was great to work with. He kept me updated on the status of my car repair. Thank you!