While the dealership was completely overbooked, Thomas went above and beyond to deliver great customer service and make my day a little brighter and easier. It dis not go unnoticed!
9/3/2021
Melinda G. VERIFIED CUSTOMER
I am very very happy with the service I get from Gene and the rest of the crew! They are always super nice And efficient! I have peace of mind at lifetime KIA!
9/3/2021
Jazmine L. VERIFIED CUSTOMER
Amazing service!!’
9/3/2021
DONA Y. VERIFIED CUSTOMER
Very happy with the service received on our Kia. :)
9/3/2021
Amber B. VERIFIED CUSTOMER
Russell is always friendly, attentive and helpful.
9/3/2021
Ricardo A. VERIFIED CUSTOMER
Karen was very friendly and attentive. I was helped right away and happy with the work. I will be bringing in my car here from now on.
9/3/2021
Susan M. VERIFIED CUSTOMER
Staff was pleasant and professional as usual. Service was on time and finished as promised
9/3/2021
Jerry E. VERIFIED CUSTOMER
Everything was great!
9/3/2021
Mark B. VERIFIED CUSTOMER
Team noted tire pressure light was on on the paperwork and washer fluid was low. I got the car and the light was still on. The person at the desk advised that it should go off within an hour. I drove the vehicle at least an hour that afternoon and my wife drove it again. The light didn’t go off. We were leaving for vacation on the next day so I went up to check pressure and found all 4 tires were 31 or 32 psi and they should be 35. Clearly, the work was not performed as it should have been.
Furthermore, my appointment was at 9:45 am and the car was not done until almost 11:45. My wife was told when we made the appointment it would only take an hour. While I was waiting no one came out to give me any kind of update. With the number of employees there that day, this surprised me.
Overall, extremely disappointed in the customer service.
Thank you,
Mark B
9/3/2021
Jeffrey M. VERIFIED CUSTOMER
He took excellent care of me from start to finish.
9/3/2021
Catherine I. VERIFIED CUSTOMER
Yes
9/3/2021
Christopher H. VERIFIED CUSTOMER
Great customer service
9/3/2021
Ernesto L. VERIFIED CUSTOMER
Mike Conley is the best I appreciate his communication his hard work and he dedication himself to keep me updated .. very professional and quality service.. thank you mike. Thank you kia..
9/3/2021
Jonathan Q. VERIFIED CUSTOMER
Great customer service
9/3/2021
Guillermo D. VERIFIED CUSTOMER
Thank you for a job well done.
9/3/2021
Esteban R. VERIFIED CUSTOMER
Best service in town, hands down!! I wouldn't go anywhere else and wouldn't trust anyone but Jeff!!
9/3/2021
Anthony I. VERIFIED CUSTOMER
Hello,
Gino and service Dept staff were courteous and professional.
Thank you,
Anthony
9/3/2021
Linda M. VERIFIED CUSTOMER
My car is still missing when I accelerate at low speeds. This is the second time I have had it in for the same problem and I have spent a total of over &1500 dollars to no avail.
9/3/2021
William S. VERIFIED CUSTOMER
Latino did a great job. I also received service from Woody at the Auto Body Shop and he was extremely helpful.
9/3/2021
Adrian B. VERIFIED CUSTOMER
I experienced world class customer service at Peltier Kia’s service dept.