Peltier Kia was very good to us. We were 129 miles from home with engine trouble and they handled everything great. Adrian was excellent in his communication with us after we got home.
9/6/2021
Jennifer M. VERIFIED CUSTOMER
He was awesome, he knew my son really wanted to go to the Connecticut Science Center. So he took my car back so fast and within 20 mins we were out the door.
He and the staff there made my sons day.
I will not go anywhere else for my service work, because of the group of people in the service center.
9/6/2021
Patricia B. VERIFIED CUSTOMER
Latonio was a pleasure to work with
9/6/2021
Sergio J. VERIFIED CUSTOMER
Been taking my car since my first Kia Soul, now I have The Seltos and still come here for the great service.
9/6/2021
Samuel S. VERIFIED CUSTOMER
Brian was very kind and helpful
9/6/2021
Rick M. VERIFIED CUSTOMER
Good Service Experience.
9/6/2021
Kaylie H. VERIFIED CUSTOMER
Kyle was great!
9/6/2021
Bineta B. VERIFIED CUSTOMER
I picked my car up on yesterday and the air conditioner is not cooling when idled and the check engine light came on today.
9/6/2021
James C. VERIFIED CUSTOMER
My daughter got the suv she wanted
9/6/2021
Fraquania F. VERIFIED CUSTOMER
Everybody is super and they gets the job done thanks
9/6/2021
Don M. VERIFIED CUSTOMER
Better than Kia Pomona!!
I have taken both of my Kia's in for service to Kia Covina. Both times great service on all ends. It's sad that a dealership my family has bought 6 cars from can't or won't fix a recall issue. Someone from the dealership in Pomona referred me to Covina and I'm glad I listened!
9/5/2021
Cedric M. VERIFIED CUSTOMER
Frank was very professional I had a lot of patience with me and I really recommend him to the highest recommendation that I can give him thank you very much Frank Cedric M
9/5/2021
Mary B. VERIFIED CUSTOMER
The guy with whom I spoke was very professional and
Perfect in every way, made me feel more like family then a customer.
9/5/2021
Jo'El F. VERIFIED CUSTOMER
Took a half day off work to come all the way up from Nipomo to get recall work done. Kia Paso had called me saying the part was in and the time and date of the appointment. Drove all the way up and wait several hours just to be told that they did not have the part after all and I would have to come back at a later date. Hundreds of dollars on missed work, hours of driving and expenses just to get nothing done. Mind you they called me telling me I needed to come up and that they have the part. The only consolation they offered was a quick wash of the car. Garbage, unprofessional and poor business practice. Will be leaving an online review and notifying Kia of the terrible customer service. If I did this at my job I would be fired.
9/5/2021
Julie W. VERIFIED CUSTOMER
I was not kept informed. No one went over the completed service with me. Only knew my car was ready when I received a text message, though I was waiting at the dealership.
9/5/2021
Manuel H. VERIFIED CUSTOMER
Karen did a great job on keeping me informed on the progress of my car repair much appreciated and thanks again for taking care of the issue in a timely manner
9/5/2021
Lisa M. VERIFIED CUSTOMER
He was one of the best I've ever communicated with in customer service out of the 3 Kia dealerships. (Covina, Cerritos and Alhambra)
9/5/2021
Francisco B. VERIFIED CUSTOMER
Thank you. Even though there was a delay in communications with corporate on the claim, Covina Kia was very helpful and took his care of me. Thank you.