Thank you for taking care of my vehicle. Nice group of people in the service department!
4/22/2022
Matthew G. VERIFIED CUSTOMER
Great service!
4/22/2022
Jeffery B. VERIFIED CUSTOMER
Jeff Wright made the entire purchasing process an enjoyable adventure. Mr. Wright was very professional and informative
4/22/2022
Frankie C. VERIFIED CUSTOMER
She did an amazing job!!!
4/22/2022
Kathleen G. VERIFIED CUSTOMER
Very positive (not COVID) professional and attentive staff at every level. They went above expectations to help with a problem of my making
4/22/2022
Arletta W. VERIFIED CUSTOMER
I was treated like a star when I call in I was told that it may take a hour or 1/2 hour, however when I got there was greeted with a smile and treated with a one service. Besides that I only waited 30 minutes. Congrats to all of you and keep up the great work.
4/22/2022
Pamela G. VERIFIED CUSTOMER
All the people there are some of nices and best people. I wouldn't go anywhere else.
4/22/2022
David N. VERIFIED CUSTOMER
Exceptional service as always.
4/22/2022
Joann D. VERIFIED CUSTOMER
Nice and courteous.. professional
4/21/2022
Vanessa L. VERIFIED CUSTOMER
The team worked very quickly and efficiently on my vehicle. Always welcomed by Brian and Today I dealt with mainly Ashley from scheduling my appointment last month to getting me my rental and having my oil change added today. Both Ashley and Brian made sure to keep me updated on my car status and are extremely professional and helpful even when I freak out about the little things. The auto techs have worked quickly on fixing my car both times I've been in! I'm very pleased with Crowley which is why I don't mind driving the 30-40 minutes to get here!!
4/21/2022
JEREMY D. VERIFIED CUSTOMER
An alignment still needs to be performed. I was informed my vehicle is completely done and was test driven. My vehicle was returned to me by the technician that worked on it and he stated that it will still need an alignment. I will have to return the vehicle the following day because I need my vehicle to get to and from work.
4/21/2022
Maria G. VERIFIED CUSTOMER
Excellent!
4/21/2022
HENRY T. VERIFIED CUSTOMER
Thank you!! I always get great service at Timbrook Kia.
4/21/2022
Michelle H. VERIFIED CUSTOMER
Everything was quick today! Thanks!
4/21/2022
Elaine S. VERIFIED CUSTOMER
Torey always makes me feel appreciated works very hard and treats me with respect im always very happy when I leave .
4/21/2022
Susanne H. VERIFIED CUSTOMER
We were 20 miles over the oil consumption test and very low to non existent oil marker levels after the 1000 miles and they refused to keep our car and required us to re start the process all over again. The nice service lady at the desk seemed very confuse on why when some mileage lienancy is allowed and why we got charged with a diagnostic fee upon dropping it off the first time we came in with the complaint. Something is clearly wrong and for us to have to drive off the lot with it knowing so, with no rentals since before Covid, is just terrible corporate policy and corporate driven customer
service. Fast forward to my car shutting completely off on my way to go get my children and Kia telling me I have to tow it there, in this specific matter is worse. I will work with Kia and my warranty to fix this but you can ensure I will never buy another kia vehicle from Kia again.
4/21/2022
KRISTA P. VERIFIED CUSTOMER
As always, a great experience at this service center with Samuel!:)
4/21/2022
Zenaida A. VERIFIED CUSTOMER
Jonathan Martinez is to be commended for outstanding service beyond the metrics. He exceeded every aspect of our experience with KIA.
4/21/2022
Margaret M. VERIFIED CUSTOMER
The staff and the ambiance in the service department made getting my car serviced a real pleasure
4/21/2022
Eric V. VERIFIED CUSTOMER
Tye is super awesome and the tech who worked on my car did a great job too. This kia dealership has really turned around from previous management and i couldn't be happier. Great job all the way around.