Thank you for communicating with me all the issues.
4/22/2022
ROBERT N. VERIFIED CUSTOMER
Will do
4/22/2022
Larry S. VERIFIED CUSTOMER
The team really helped me out in a pinch. Can't say enough kind words. Give these guys a bonus!
4/22/2022
Marla J. VERIFIED CUSTOMER
Always excellent service!
4/22/2022
Daniel T. VERIFIED CUSTOMER
I got a oil change , tire rotation and multi point check up which includes top off. They topped off nothing. Appt time was to be 2:30pm I saw my car being driven in shop at 3:30pm. Price was $ 127.00 with no coupon discount. And two lost appointment times which I drove their for service and was turned away.
4/22/2022
Ranse C. VERIFIED CUSTOMER
The service writer was the greatest
4/22/2022
NANCY D. VERIFIED CUSTOMER
Thank you for you caring for my car
4/22/2022
Michael A. VERIFIED CUSTOMER
Jean and Jeff are great
4/22/2022
Kelly W. VERIFIED CUSTOMER
Always a good job.
4/22/2022
Brenda M. VERIFIED CUSTOMER
Just in January I accidentally checked the overnight box that says complete service or something of the sort and was charged a hundred something dollars I can’t remember exact. I just got an oil change that cost me 110$ I know about the oil going up but to me this was ridiculous.I’ve never paid 110$ for an oil chang not to mention I had a flat a month ago and went to change the tire,No jack nor a spare. Had to buy 2 new front tires
4/22/2022
Jackie S. VERIFIED CUSTOMER
The guy who took care of me is always the best
4/22/2022
Ray M. VERIFIED CUSTOMER
Matt was extremely rude and I feel, as a long term and multiple KIA buyer, that customer service is key to keeping the customer happy.
Apparently he's awkward with people, at best. Perhaps his lack of social skills will develop, but his lack of knowledge about KIA is definitely a problem.
4/22/2022
Kimberly D. VERIFIED CUSTOMER
Service department was amazing! Great job and every very friendly.
4/22/2022
Andra C. VERIFIED CUSTOMER
I did not have an appointment but stopped by to see if I could get an oil change for my 2016 Kia. Darby offered to rotate my tires & wash my car but I had that done before I came in. She walked me to the door of the waiting area & offered me popcorn & snacks. She said she would get my car in for the oil change right away & she did. I live in Hawkins so she offered for me to stop by & get that car wash next time I am in Longview. I enjoyed my interaction with her.
4/22/2022
Mika Y. VERIFIED CUSTOMER
Oscar was very pleasant and professional! He made me feel certain that my car was in great hands -- and receiving superior service. Thanks, Kia!
4/22/2022
Jennifer C. VERIFIED CUSTOMER
He is a great worker 1-10 he gets a 10
4/22/2022
William M. VERIFIED CUSTOMER
Oscar was very professional throughout my stay. Very polite and gave me confidence that I can make this my new dealer
4/22/2022
Susan M. VERIFIED CUSTOMER
Oscar was outstanding
4/22/2022
Candy L. VERIFIED CUSTOMER
Excellent service, friendly and knowledgeable staff, very pleased with service.