Karen was very thorough and complete with explaining all that was gonna go on with the service of my 2015 Kia…
Thank you for great service….
Steve Collins
4/25/2022
Rogelio N. VERIFIED CUSTOMER
Thank you for the work that was done on the car
4/25/2022
Patsie D. VERIFIED CUSTOMER
The wash and vacuum was not done well
4/25/2022
Jean H. VERIFIED CUSTOMER
Just a big Thank You , you did a great job, at least I feel safe.
4/24/2022
Erik P. VERIFIED CUSTOMER
Yes. Everything was done correctly, and in a decent time frame.
4/24/2022
Jeremy D. VERIFIED CUSTOMER
Air conditioning is not working. I mentioned this during my scheduled service for the rattling noise coming from the suspension. I was told that the A/C was fixed but it is only blowing warm air. The rattling noise is still present. This is the last time I will be taking my vehicle for any type of service to your location.
4/24/2022
Johnny C. VERIFIED CUSTOMER
I was very Happy and please with Micheal Connelly and Covina Valley Kia the service was Excellent!!!! I left with a big smile thanks to Micheal Connelly and the Covina Valley Kia team!!!????????????????????Thank You I will definitely come back to get my care serviced and recommend others to do the same
4/24/2022
Joyce Y. VERIFIED CUSTOMER
Good job.
4/24/2022
Gary L. VERIFIED CUSTOMER
It was a very comfortable visit and thank you for the snacks. See you next April .
remember we are snowbirds.
4/24/2022
Norma S. VERIFIED CUSTOMER
scheduled 12:30 appt. 2hrs. for oil change not happy about wait time
4/24/2022
Lorena G. VERIFIED CUSTOMER
Thank you for fixing my car so quickly today, really appreciate it. Everyone is so kind and helpful!
4/24/2022
Robert B. VERIFIED CUSTOMER
I was dissatisfied because I called Monday morning told them about the recall and they made a appointment for Friday at 10am and drop car off thinking it was being fixed and after 2 hour wait they said it was ready so went to pick up and then they oh we have to order the parts not happy at all with service yes they washed it but gas is not cheap and time off from work to take it again and they had a week knowing what I was coming in for not good!!!! They told Monday when I called they had the part!!!
4/24/2022
Kristopher M. VERIFIED CUSTOMER
I was attended to by a man called Layton. He was attentive, polite, and very accomodating. The vehicle was returned to me with all mirrors and seats as I had left them prior to my visit. The vehicle was also given a complimentary wash and looked quite nice upon its return.
4/24/2022
Whitney A. VERIFIED CUSTOMER
Service department is always extremely informative of letting me know what steps they are taking and explaining what they have done.
4/24/2022
Sandy D. VERIFIED CUSTOMER
1st appointment girl never saved tire for scheduled appt.
2nd appointment took 3 1/2 hours for tire.
No communication saying why taking this long.
I need recalls done but I'm afraid to bring it in we may never get the car back ????
Very disappointed ????
4/23/2022
Cassandra C. VERIFIED CUSTOMER
Brian was very nice and helpful. My car was taken on time and the service was done in a timely manner
4/23/2022
David F. VERIFIED CUSTOMER
Well we were satisfied with the service it took one hour and 45 minutes for an oil change; and that’s with an appointment. That seems to be a little long.
4/23/2022
Lisa C. VERIFIED CUSTOMER
The people who helped were very nice, but I drove out of the parking lot without a solution to my problem. Today, my Jeep died, and I am stuck on the side of the road with no power in my car at all.