Eric was very helpful and informative but I was hoping KIA would fix the catalytic converter that they replaced 20k miles ago after keeping my car for almost 3 weeks.Other than that Eric helped me out as best as he could but apparently the district manager makes the warranty decisions.
3/13/2026
Hector R. VERIFIED CUSTOMER
Mike is the best — incredibly professional and attentive, made sure everything was taken care of.
3/13/2026
Monica T. VERIFIED CUSTOMER
Very happy thank you
3/13/2026
Karen A. VERIFIED CUSTOMER
Michael Connelly was extremely welcoming and professional.
3/13/2026
Marcelo R. VERIFIED CUSTOMER
Everything was great and customer service was phenomenal!
3/12/2026
Rodolfo C. VERIFIED CUSTOMER
I loved how professional George was. Thank you for his help
3/12/2026
Danielle L. VERIFIED CUSTOMER
Our visit exceeded our expectations!!
3/12/2026
Raul C. VERIFIED CUSTOMER
I don’t need anyone to contact me the original owner of this Kia dealership. Customer service was awesome now with the new owner. Everything that they do is just so unsatisfactory as a customer I will never ever step into this dealership or buy another vehicle from your folks ever again.
3/12/2026
Albert Z. VERIFIED CUSTOMER
Thank you to Eric Perez for his excellent service
3/12/2026
Alfredo A. VERIFIED CUSTOMER
George Kasem was most helpful and very 8
3/11/2026
Daniel F. VERIFIED CUSTOMER
Emilio was a 10 who definitely made me feel taken care of. He made sure service proceeded as quickly as possible. Definitely a 10/10 service. Only critique is I had to wait at the end for my keys for 20 minutes when my car was already parked and waiting.
3/11/2026
Dennis S. VERIFIED CUSTOMER
Everything went exactly as they described.
3/11/2026
Patricia M. VERIFIED CUSTOMER
Professional and quickly responds to questions. Very helpful.
3/11/2026
Chih C. VERIFIED CUSTOMER
Very professional service!
3/11/2026
Visai T. VERIFIED CUSTOMER
Service complted within the time frame promised.
3/11/2026
Henry M. VERIFIED CUSTOMER
They were supposed to flush the transmission and they didn’t. They didn’t replace the undercover back underneath the car. I had reminded Jose and two other people that it was in the trunk. Jose said he forgot to tell them to put it back on, that I would have to bring it back. So I took it somewhere else to do the transmission and replace the undercover. They had mentioned the car needed a brake job, but I just took it somewhere else to get that done. I thought they always wash the cars when you pick them up, but our car was filthy.
3/10/2026
Wayne D. VERIFIED CUSTOMER
None
3/10/2026
Luisana Z. VERIFIED CUSTOMER
Battery cables loose. Wheel alignment was off. Still making noise I brung to attention when reversing snd the job I paid for was supposedly for that. Two pop in screws missing on frame along front tire. When picking up they told me the shocks were bad which they should have shared with me to see if I wanted repaired while my vehicle was there for 2 weeks. Light bulbs were not replaced and I was told they were. Before and after video was not provided I had to ask for the before video. Highly disappointed in kia mechanic feels like no pride in the work
3/10/2026
Isabel C. VERIFIED CUSTOMER
It was very much satisfying and a good service that you very much appreciated