I’m very happy with Eric, for now I only want Eric to help me every single time
3/31/2026
Amy P. VERIFIED CUSTOMER
Emilio has been the BEST service guy I have had.. in my 6 years coming to Kia service department. It’s Never a good experience because it always takes so long for customers!! Even with an appointment and with great warranties and service packages. Emilio made sure I was satisfied and happy. He went above and beyond. He made sure my car was completed and ready for me. I will be asking for him always! He makes sure the customer is happy and NOT INCONVENIENCED!!!!!!!! I can’t say that about others! Thank you Emilio!!!!
3/30/2026
Javier B. VERIFIED CUSTOMER
Michael was friendly and the service was quick.
3/29/2026
Karen H. VERIFIED CUSTOMER
Was very satisfied with my service today. Thank you
3/29/2026
Cynamon D. VERIFIED CUSTOMER
Can’t wait to come back
3/29/2026
Laureen K. VERIFIED CUSTOMER
George did an excellent job of rearranging my car’s account as it was mixed with someone else’s and then he did set up my car with its routine maintenance service and said my car would be out by a certain time. It was half hour early . He sent me the video of my car being looked over in inspection so I figured the engine filter needed changing as the cabin filter was changed per George’s recommendation. I am suffering from allergies so this really helps me out my vehicle is safe
3/29/2026
Edgar H. VERIFIED CUSTOMER
I didn't get any updates on my vehicle during the 2 weeks that it was being serviced.
3/28/2026
Francisco S. VERIFIED CUSTOMER
No comments
3/28/2026
Norma R. VERIFIED CUSTOMER
Don’t know who George is the rep that assisted me was Emilio or simile name. I’ve been to other dealerships n yours was very busy n unorganized when I arrived. Perhaps a number system might help customers?
I had an oil change service and thought my car would be washed but wasn’t. Anyway Emilio was helpful.
3/28/2026
Lonnie R. VERIFIED CUSTOMER
I love the car but I think I might have made a big mistake because of that matte paint
3/27/2026
Natalie M. VERIFIED CUSTOMER
Aldo Gallegos went above and beyond to make my appointment go as smoothly as possible!
3/27/2026
Hugo S. VERIFIED CUSTOMER
Michael is great and I never had any issues until now. My car was scratched really bad. Well the dealership took responsibility, I am now left without a car for hopefully no more than a week. I think you need to provide a rental
3/27/2026
Deborah W. VERIFIED CUSTOMER
Lack of comuication
3/27/2026
Leann H. VERIFIED CUSTOMER
Aldo provided great customer service and care. Everytime I called him he was aware of my car and my situation and provided assistance and assurance everytime I asked a question. Great worker and would come back to service my car at Kia Covina to work with him again.
3/27/2026
Luis I. VERIFIED CUSTOMER
Very helpful
3/27/2026
Aida B. VERIFIED CUSTOMER
Timely , cordial, professional, and very pleasant service provided. Thank you, Mr. Aldo
3/27/2026
Jose R. VERIFIED CUSTOMER
????
3/26/2026
Jose O. VERIFIED CUSTOMER
Did not vacuum or clean windows
3/26/2026
Karen K. VERIFIED CUSTOMER
It was extremely difficult to get an appointment for oil change. My heater doesn’t work correctly and I am told I must leave my car for 5 days just to get diagnosed. I need my car on a daily basis. No loaner car can be provided. What are my options?
The day of the appointment went well. Greeted and treated good. He said about 3-4 hours and he was correct. Picked up car as promised.