I was told my car was ready and just got washed when i picked up my car it was still dirty not washed
11/20/2023
Edward M. VERIFIED CUSTOMER
Yes she was great!
11/20/2023
Nyeshia B. VERIFIED CUSTOMER
Dominique was completely attentive. She was very helpful very satisfied with her.
11/20/2023
Gabriela C. VERIFIED CUSTOMER
My car was not serviced. I was told my car needed to stay 4-6 day for diagnostics and my warranty expired 11/9/23(7 days ago).
11/19/2023
Jorva D. VERIFIED CUSTOMER
Appreciate the team work they have. Michael was unable to assist me but the gentleman next to him step in and help me. I was in and out within 10 min. It was greatly appreciated.
11/19/2023
Thais M. VERIFIED CUSTOMER
He was great. Thanks
11/19/2023
Tracy L. VERIFIED CUSTOMER
Eric Perez was very nice and gave me really helpful after care advice for my new engine!
11/19/2023
Ryan T. VERIFIED CUSTOMER
I will be contacting corporate for the lack of accountability of both Covina Valley Kia & Van Nuys Kia; as well as reporting both to the Bureau of Automotive Repairs. I will also be contacting the legal team in the Class Action Lawsuit for Qualifying Engine Failures, code P1326.
I find no fault in Lexie Hunt as a service representative; she executed her job to the best of her ability. The fault lies with Kia and the heads of both service departments at aforementioned locations.
11/19/2023
Brianna P. VERIFIED CUSTOMER
Eric was very professional, kind & attentive!
Thank you eric for your help & making sure that all my questions were answered along with offering me transportation to run to the store. I appreciate your time.
11/18/2023
Charlie A. VERIFIED CUSTOMER
Lexi was very friendly
11/18/2023
Edward D. VERIFIED CUSTOMER
They didnt understand me. I needed go back again
11/18/2023
Paul L. VERIFIED CUSTOMER
Everybody was very helpful and I was very satisfied with the service with everybody. You’re an excellent dealership.
11/18/2023
Josie R. VERIFIED CUSTOMER
Thank you Carl! You were so professional and helpful. Welcome to Covina Kia.
11/18/2023
Barbara S. VERIFIED CUSTOMER
Excellent job done in a timely manner..
11/18/2023
Maureen G. VERIFIED CUSTOMER
Staff was excellent excellent and service was excellent..