Kia My Service

She was very efficient, especially handling Dennis, from beginning to the end.

Great job. Great service. Questions answered. Very pleased.

My fist issue was the lack of communication that there was going to be a Christmas party and the office would be closed so I couldn’t pick up my car until the party was over around 2. I received a phone call letting me know the car was ready, but no mention of getting before or after a certain time due to a staff party. I called promptly back after getting the message and was sent to voicemail with no further info or call back. I showed up to get my car around 11 and was told everyone was out of the office until 2. Would’ve been nice to know in advance it was quite an inconvenience on me and my ride. My second issue is I felt like telling me I need an alignment before my car was even looked at was a bit premature. Just because something is on special until the end of year doesn’t necessarily mean my vehicle needs it. After getting my car suggestions to get done were a tire rotation and of course an alignment. I somewhat thought ok maybe since after they looked at instead of saying I need one by visually looking at the inside, it could be true. I decided the next day to get a second opinion at a place with lower prices than even the “deal” I was offered and they told me it looked good and all areas were within range. It is refreshing to have honesty from a company, they even waived the $25 fee they normally charge to inspect the alignment. Overall the people and girl that helped me were very nice, but the lack of communication about the party and not being able to pick up my vehicle between certain times was disappointing. I also am not happy about trying to be sold a service that was not needed and trying to sell it to me before a technician actually looks at it. Although your technician put it as needed when wasn’t needed as well. Thanks, Holly Hammons

I observed an oil leak on my garage floor today and needed to tighten the drain plug myself. See email I sent on the kiabedford website.

Chris took care of me very well. Thank you.

Service done in a timely manner. Brenda Serrano was very courteous and professional. Overall great experience. Merry Christmas.

Great job

Great service

The work was done quickly. It was a good experience from the time I got out of my car until I got back in

I thought the service Itself was great but i left messages three times before someone responded to my calls for service.

Richard Palmer, Always a great help with my Maintenance 2015 KIA SOUL!! Thank you

Vincent is awesome. He’s the only service advisor I will go to!

I felt like an invited guest. Everyone was so welcoming and professional. Vincent is the best at what he does. Thanks for everything!

You got it....

Pleased with the service and attention that Scot provided.

I am very satisfied with the crew who took care of my car. The car looks better then brand new!! This is why I trust Bedford Kia.

Anthony was very thorough and kept us informed during the wait time.

The service manager explained what was going to be done and show me the results of what we’ve done in a good time period.

Thankful Anthony!!!!

I am very happy with the service Eric Livingstone provides. He represents your service department very well and it is always great for him to help me. Thank you Eric