Eric, handled the service of my car with professionalism and courtesy.
12/14/2019
Robert H. VERIFIED CUSTOMER
Was finished in 2 hours as a walk in.
Thank you
12/14/2019
Judith A. VERIFIED CUSTOMER
Happy holidays
12/14/2019
Marvin N. VERIFIED CUSTOMER
The work was completed within the estimated time and works like new.
12/14/2019
MARIA B. VERIFIED CUSTOMER
It was super convenient, I was just a walk-in for an oil-change and they offered me a Uber back home meanwhile I waited and then called me and Uber back to Kia when it was all done, payed and drove off no hassle, super satisfied (:
12/14/2019
Erica B. VERIFIED CUSTOMER
Brenda is wonderful! She is very caring and is dedicated to giving the highest quality customer service. She checked in with me each day, giving me updates on my car. I also accidentally left some important work items after I picked up my car. She was very caring and noticed the items right away. She took the time to figure out who they belonged to and contacted me to let me know they were there. I truly appreciated her kindness. Thank you again Brenda!
12/14/2019
CONSTANCE C. VERIFIED CUSTOMER
Andy was very helpful with getting my vehicle service.
12/14/2019
Melanie D. VERIFIED CUSTOMER
Jim was great as always.
12/14/2019
Tanisha A. VERIFIED CUSTOMER
He was friendly and informative and got me in and out in no time
12/14/2019
Paul J. VERIFIED CUSTOMER
Eric was professional and courteous every time I dealt with him. You are lucky to have him as part of your team.
12/14/2019
Yolanda R. VERIFIED CUSTOMER
Ron has assisted with several issues and has been professional, courteous and friendly. He has also been attentive to making sure the repairs were made to my satisfaction. He is a true asset to your organization.
12/14/2019
David S. VERIFIED CUSTOMER
Everything was great until I realized that a magnet I had in my tailgate was taken off and not replaced
12/13/2019
Lorrie R. VERIFIED CUSTOMER
Very good service
12/13/2019
Craig E. VERIFIED CUSTOMER
Andy was very helpful and professional. I was very satisfied working with Andy.
12/13/2019
Emily S. VERIFIED CUSTOMER
She was incredibly nice and very professional!
12/13/2019
KELLEY R. VERIFIED CUSTOMER
Quick and easy process start to finish.
12/13/2019
TIFFANY W. VERIFIED CUSTOMER
The car wash is courtesy I get it however the rear of my car was noticeably dirty as the front and sides were wet and semi-clean. That could be improved. I appreciated the military discount, thank you again. Maybe you could stock up the night before on snacks as the courtesy ticket is for a snack and beverage but there weren't any snacks.It is advertised on the site that a shuttle can be available if you live in the area, I asked for that but was not granted it. This was due to false advertising as the mgr stated we don't have a shuttle service. So I had to wait 2 hours there when I could've went 3 Miles home. You advertise game play but I was told the game was broken. Thank you.
12/13/2019
Frank R. VERIFIED CUSTOMER
I was very happy from Kia dealership...Thanks
Frank.Robledo ????????
12/13/2019
William K. VERIFIED CUSTOMER
William and the KIA service team did a fantastic job. I was blown away when I saw how much was done and especially when I paid the final invoice. The KIA Corporation and their Valley Hi team makes me realize the great support I have ensuring satisfaction with this solidly built SUV.
12/13/2019
Rodolfo M. VERIFIED CUSTOMER
Love the service at West Hills, worth the drive from Olympia