Eric is always great, easy to talk to and explains everything very well.
12/15/2019
Michael C. VERIFIED CUSTOMER
William like always goes above and beyond our expectations, that's what keeps us coming back to service our kia
at that location. Thank you.
12/15/2019
Elizabeth E. VERIFIED CUSTOMER
My service advisor Eric Livingston always makes sure he delivers the customer service. My vehicle was in phenomenal shape when I received it back. My service was speedy, the wait time was impeccable.
12/15/2019
Lark J. VERIFIED CUSTOMER
Service don’t do what they say that they are suppose to do!
12/15/2019
James H. VERIFIED CUSTOMER
I find the KIA waiting room very comfortable. I look forward to having my
car worked on because it allows me quiet time to work on
My writing.
12/15/2019
Ana A. VERIFIED CUSTOMER
Very happy with the service, vince was very helpful.
12/15/2019
Jaime L. VERIFIED CUSTOMER
Thanks you mr Enriquez
12/15/2019
Tonia M. VERIFIED CUSTOMER
Wish the wait wasn’t as long, but understandable that I did make the appointment at 2 so.
12/15/2019
Chayr W. VERIFIED CUSTOMER
I am very pleased with the service I received from William.
12/15/2019
Edward M. VERIFIED CUSTOMER
I brought my vehicle in for a simple oil change and tire rotation it was recommended that I have an alignment done so I sat in the waiting room for approximately 2 1/2 hours and nobody came to inform me of any updates with my vehicle. I sat there wondering what was going on and when I got up and went to ask myself I saw my car being pulled up into the staging area. Then I was told that the alignment was never even done because for whatever reason it wasn’t being read on the machine but still no one came to inform me of that. On top of that as I came to the service area and waited to even be acknowledged I saw as the tech brought the paperwork in for my vehicle and mentioned to one of the advisors of what happened and that advisor shouted out joking about my vehicle not being able to be completed and as soon as he was made aware that the vehicle belonged to me he became quiet. My final issue with the service area was that on the paperwork said I wanted my car washed. I never stated I wanted my car washed but they marked it as a service that was completed which wasn’t even done.
12/15/2019
Nehemiah A. VERIFIED CUSTOMER
Got everything done on time and covered. Perfect experience.
12/15/2019
William N. VERIFIED CUSTOMER
Eric as a Service Technician he always make sure he takes care of the customers needs. That’s why when I come to KIA, I look for Eric because I know I will get the full customer service. Thank You for KIA employees like Eric.
12/15/2019
Stephen D. VERIFIED CUSTOMER
Joseph is knowledgeable and kept me informed of my cars status. Really enjoy working with him.
12/15/2019
Ethel N. VERIFIED CUSTOMER
Eric was awesome, the service was great
12/15/2019
Scott D. VERIFIED CUSTOMER
Ronald was excellent in describibg the diagnostic process and keeping me updated throughout the process. Repairs were handled in a timely manner.
12/15/2019
Breena R. VERIFIED CUSTOMER
Josef was great at answering all my questions and assisted with my current car needs.
12/15/2019
Willie L. VERIFIED CUSTOMER
Great guy
12/14/2019
Tony S. VERIFIED CUSTOMER
????
12/14/2019
Lisa S. VERIFIED CUSTOMER
Great service!
12/14/2019
Brenda S. VERIFIED CUSTOMER
Eric was very nice and pleasant as the first face of Kia of Bedford. It was a good experience.