Scott took care of us beautifully - he was courteous and helpful, and the work was done in no time. We would recommend Ed Voyles Kia without reservation.
12/20/2019
Jack B. VERIFIED CUSTOMER
2nd round of oil level tests, was initially told procedure should take 20 min max, today 2 hrs later and was told it may be a few hours more?? Koa should already know I am having engine issues, feel I am being jerked around. Will be calling to speak w service mgr. Wonder if I will continue to drive a Kia
12/20/2019
Barbara S. VERIFIED CUSTOMER
Anthony could use some help with his communication skills. He seemed to have difficulty explaining what I may or may not be charged for. I was made to feel very uncomfortable at his desk when I asked follow up questions. That being said he seems like a very kind individual.
I would also like to mention whenever I leave messages on the service voicemail I rarely get return calls.
12/20/2019
Neil Y. VERIFIED CUSTOMER
Each service my car is brought in by Shaker Auto Lease and you are asked to contact them when the vehicle is ready. Every time you let me know and not them.
12/20/2019
SCOTT J. VERIFIED CUSTOMER
My first time here and having Anthony greet me and get me checked in was the best intro KOB could hope to provide. I was treated very well and he made a potential problem with me not bringing the “We Owe You” form (which no one told me to bring) a non-issue. Was a very good first experience. Thank you Anthony!
12/20/2019
Justin N. VERIFIED CUSTOMER
William provides excellent customer service and was very helpful during the process including providing options if i couldn’t pay for service in full.
12/19/2019
Francisco L. VERIFIED CUSTOMER
my car was not washed good it was a very poor job.
12/19/2019
Rasia R. VERIFIED CUSTOMER
Very quick and easy service
12/19/2019
Melissa C. VERIFIED CUSTOMER
????
12/19/2019
Norma S. VERIFIED CUSTOMER
Great service except one guy but I’m not going to let him ruined everyone else’s great hard work.
12/19/2019
Cheryl G. VERIFIED CUSTOMER
Helped me with everything that was needed done and was out of there on time
12/19/2019
Lawrence E. VERIFIED CUSTOMER
good job
12/19/2019
JAN B. VERIFIED CUSTOMER
Great job
12/19/2019
Janet L. VERIFIED CUSTOMER
Excellent customer service, always.
12/19/2019
Milton B. VERIFIED CUSTOMER
Muy buena atención, personal muy amable, muy satisfecho
12/19/2019
Abraham B. VERIFIED CUSTOMER
William was able to help me get my vehicle taken care of even though I had no appointment. Very helpful and professional.
12/19/2019
KAREN M. VERIFIED CUSTOMER
Good experience
12/19/2019
Sandra C. VERIFIED CUSTOMER
It's always a pleasure to be at the Kia Dealer for maintenance on my Optima. Richard Palmer is always helpful and pleasant to work with. Thank you for the care that you give your customers!
12/19/2019
Sharon R. VERIFIED CUSTOMER
She is very nice, accommodating and gave me updates during the car service. She explains well about the services that my car needs.
12/19/2019
Louise V. VERIFIED CUSTOMER
I could not afford expenses. Idt was necessary for diagnostic. Battery was twice the price. I was told around 307. Then it came to $377. Big difference. I had to borrow money from my son in law. I paid a lot of money. Car was not vacuumed like always. No car wash coupon either. It is not miss Nguyens fault it is the shops fault.