They were all Very Fast and Very Friendly. I want to come back every year for oil filter changes and tire rotations.
7/15/2025
Yohonna D. VERIFIED CUSTOMER
It was a pleasure doing business with her and the entire team
7/15/2025
Monica L. VERIFIED CUSTOMER
Thank you Mike Vasquez for always being so attentive and very professional. Thank you for always going above and beyond! Sincerely, your loyal customer.
7/15/2025
Melissa F. VERIFIED CUSTOMER
Great service. Thank you
7/15/2025
Mutya G. VERIFIED CUSTOMER
Your staff is very professional and helpful. He showed dedication and care for what he is doing. Your overall service is very commendable! Thank you and kudos!
7/15/2025
Marilyn H. VERIFIED CUSTOMER
I called this am for an appointment for required maintenance and received an appointment at 12:15, same day. I was told over the phone that it would be about a 2 hour wait. After arriving at 12:08, Robert checked me in and was very personable, saying that I needed an oil change, tire rotation, and routine safety inspection and that it should be something less than 2 hours since I was waiting for the car.
At the 2 1/2 hr mark I asked the status of the car and it had not even gone into the bay for servicing. I don’t understand why Norm Reeves over schedules appointments to the point that it takes twice as long as estimated. This is the second or third time it has happened when I’ve made an appointment for service at Norm Reeves and waited far longer than the estimated time. I was given the option to reschedule but after waiting more than 2 hours, that made no sense. This is the same experience as last service appointment, no improvement.
Robert was very professional and kind but it didn’t change the situation. I have a bad knee and had difficulty walking so he was able to have me pay online and brought the car close to the door, which I very much appreciated.
7/15/2025
Barbara B. VERIFIED CUSTOMER
Everybody was very friendly. Thank you.
7/15/2025
Leonel R. VERIFIED CUSTOMER
Edwin was friendly, thorough and covered everything comprehensively. His quoted service time was honest and accurate. I really appreciate his attention to my time and needs. Thanks Edwin!
7/15/2025
Linda R. VERIFIED CUSTOMER
Absolutely the best service for Honda!
7/15/2025
Isaac M. VERIFIED CUSTOMER
Excellent work???? Give Ernesto a raise ASAP
7/15/2025
Virginia E. VERIFIED CUSTOMER
Robert was wonderful and answered my questions on upcoming services I may need in the future.
7/15/2025
Diego R. VERIFIED CUSTOMER
Got me in and out, super cool guy, easiest service ever!
7/15/2025
Jacqueline P. VERIFIED CUSTOMER
The guy Miguell
Who was helping me was very nice and had great customer service . He made sure I was in and out which I appreciated .
7/15/2025
Kay S. VERIFIED CUSTOMER
Sal is always friendly and made my service a breeze. I'll always pay a little extra to get service like his. He was excellent! :)
7/15/2025
Chung Han. VERIFIED CUSTOMER
THANKS A LOT
7/15/2025
Shaun B. VERIFIED CUSTOMER
Overpriced.
7/15/2025
Deborah M. VERIFIED CUSTOMER
Viviana is always pleasant and professional. She explains in detail what my car needs and I feel very confident I’m being taken care of.
7/15/2025
Leo Z. VERIFIED CUSTOMER
Ramblin was very helpful, was able to help me in a timely fashion and even gave me some tips on how to take better care of my battery. Excellent service!
7/15/2025
Vincent G. VERIFIED CUSTOMER
Excellent service
7/15/2025
Prince C. VERIFIED CUSTOMER
Ruben is very professional and goes out of his way to ensure that I am completely satisfied. I really appreciate his dedication and excellent service!