Kind, knowledgeable, no pressure for up sales. ( she did inform me of what additional work is needed and why)
7/14/2025
Mariano C. VERIFIED CUSTOMER
The Service Advisor Mr. Andrew Shamma was very good He Explain all the works to be done, and is very courteous...
7/14/2025
Maria D. VERIFIED CUSTOMER
Excellent experience from your team. Thank you!!
7/14/2025
Samantha W. VERIFIED CUSTOMER
Viviana was very helpful and communicative. I appreciate the transparency and quick service.
7/14/2025
Guadalupe E. VERIFIED CUSTOMER
Bad service and rude customer service
7/14/2025
Howard J. VERIFIED CUSTOMER
Good service.
7/14/2025
Gilberto T. VERIFIED CUSTOMER
Trinity Guzman is always extremely helpful whenever I come in for service.
7/14/2025
Irene F. VERIFIED CUSTOMER
Candice very pleasant and helpful even at 7am
7/14/2025
Ida R. VERIFIED CUSTOMER
Always great customer service Joseph has helped me in all my three vehicles that I have all Hondas and has helped my sister as well with her crv.
7/14/2025
Deborah M. VERIFIED CUSTOMER
Always great service!!
7/14/2025
Emmanuel M. VERIFIED CUSTOMER
Gary was great. When I picked up my car someone gave me the key and pointed to my car in the parking lot. At the car I noticed that there were two painter's tape on the windshield. I had to go back to the service area to ask why the tape was there and other questions. Should not a representativebe explaining to me when I pick up the car? Thank you.
7/14/2025
Roger F. VERIFIED CUSTOMER
Benito has been a trusted and reliable service representative. He is one of the reasons I continue to return to Norm Reeves H.B.
7/14/2025
Jennifer M. VERIFIED CUSTOMER
Candice was excellent!!! Her communication was simply the BEST!! She was great to work with and went above and beyond. She got me in a loner as it was the weekend and made my life easier. Candice was phenomenal and I hope everyone gets to work with her. Next time I bring “Linda” my Ionic5 in for service I will be asking for Candice. Thank you.
7/14/2025
Nemesio R. VERIFIED CUSTOMER
First time taking my EV for its first Check routine. Easy process.
7/14/2025
Jose A. VERIFIED CUSTOMER
Thanh Sabatier is the very best service advisor. His communication is always excellent. He always lets me know about my vehicles needs and health
7/14/2025
Austin B. VERIFIED CUSTOMER
Went in for an oil change and when I got home my vehicle was leaking oil.
7/14/2025
Tony C. VERIFIED CUSTOMER
She was very professional and on time
7/14/2025
Ricardo D. VERIFIED CUSTOMER
Great service!
7/14/2025
Sylvester K. VERIFIED CUSTOMER
Edwin provided professional, pleasant and timely experience. Thank you.