Ivette is always super professional n go way n behind to help! I give Ivette a plus 10
8/1/2025
Young K. VERIFIED CUSTOMER
Not competent, not considerate, all lies
8/1/2025
Alan M. VERIFIED CUSTOMER
Excellent service
8/1/2025
Daniel J. VERIFIED CUSTOMER
Eduardo is Friendly and knowledgeable. Answered my questions and made sure I was satisfied with the needed service.
8/1/2025
John M. VERIFIED CUSTOMER
Candice is a very good service rep. However, I have taken my car in to be serviced twice and the intermittent stalling continues. In addition, a simple rear light bulb was supposedly checked and marked as ok. It was not. I have lost confidence in the service departments technical expertise. I do not plan to return to this service department.
8/1/2025
Kevin V. VERIFIED CUSTOMER
My car was done. I had a schedule and everything was great with the service technicians and the people have helping. However, the words and phrases that were thrown around a lot by everybody in every department in various ways, even over the phone were (Right now & give me a second). Every time this was said it ended up turning out to be a 3 to 8 minute wait.
Maybe instead of saying right now and give me a second. Should be rephrased to give me a couple minutes and I'll take care of that for you. Or give me a couple minutes and I'll be right with you. A second and right now are instantaneous. When you're told something like that and it ends up being 3 to 8 minute wait you kind of field left and forgotten. It's not a good feeling as a customer waiting.
Everyone can appreciate time is money. And I don't like wasting either one
8/1/2025
Pat C. VERIFIED CUSTOMER
A Job well done.
8/1/2025
Izel C. VERIFIED CUSTOMER
Friendly service
8/1/2025
Eric S. VERIFIED CUSTOMER
Andrew Sharma was extremely polite and professional as well as the rest the staff. I was very pleased with your service.
8/1/2025
Wallace W. VERIFIED CUSTOMER
Fernando was courteous and efficient.
8/1/2025
Charnold K. VERIFIED CUSTOMER
Tony was great. He understood my problem and concerns, made me feel comfortable, and walked me through the process. Thanks Tony!
8/1/2025
Carlos M. VERIFIED CUSTOMER
I had to show up and let the service adviser know that I was here. Only then was my vehicle “ready”.
8/1/2025
Angelica M. VERIFIED CUSTOMER
Ramez, thank you for your transparency… I arrived to your dealership extremely irritated and frustrated with Honda but your customer service and honesty gave me peace of mind. I appreciate when I am given updates and when I’m treated like a human. Originally I went to vista because of the convenience to get to my job but now I’ll continue to go because of the customer service I received from Ramez. After 3 years of struggling with a car issue and still not having a real solution from Honda it’s been tough but employees like Ramez keep this company going and while I could be upset I’m not, I’m just thankful that he took me seriously and that the technicians worked hard to find a solution. Thank you Ramez and the Vista Technicians!
8/1/2025
Sandra A. VERIFIED CUSTOMER
I was waiting for 4.45 hours I was 7.30 I have apoiment in the time was ready I have to weigh for son art to help me to pay l leave at 12.09 because sombary tall me my car was in the fron look ???? for my car nobody tall me I was very absent with costumer service????
8/1/2025
Christopher B. VERIFIED CUSTOMER
He was very professional!! He kept me informed as my car was being serviced as to any issues the technician found that needed immediate attention. This was extremely helpful.
8/1/2025
Kerry M. VERIFIED CUSTOMER
Mariela always goes above and beyond my expectations when bringing my car in for service. She is always courteous, professional and keeps me apprised of timing to get my car back.
8/1/2025
Roxzanne G. VERIFIED CUSTOMER
Quick simple and helpful
8/1/2025
Marsha F. VERIFIED CUSTOMER
She did not take care of my car in a timely manner. I was first in line and she let another car go in front of me knowing I had a deadline;
She didn’t even know where it was. But she got her makeup put on in the restroom. Very unhappy with her service. I found Issac the service manager and he took care of it.
8/1/2025
David S. VERIFIED CUSTOMER
Q Holt helped fix the issue I was having with my car and was very friendly, professional, and communicative.