Trinity Guzman has been very helpful. She’s always been very pleasant to work with just like your other service rep.
7/31/2025
Jesus /. VERIFIED CUSTOMER
Very professional and kind. We got the help we need it
7/31/2025
Oscar R. VERIFIED CUSTOMER
Thank you for your great communication. Keep up the great work.
7/31/2025
Michael P. VERIFIED CUSTOMER
Perfect
7/31/2025
Kevin R. VERIFIED CUSTOMER
Alex was through, efficient and professional from the introduction to leaving the lot. Very helpful with all questions related to my car the last 4 years. Much appreciated.
7/31/2025
Lisa C. VERIFIED CUSTOMER
Michael provided excellent customer service!
7/31/2025
Robert B. VERIFIED CUSTOMER
Denise is superb!
7/31/2025
Jaime G. VERIFIED CUSTOMER
Service was very fast.
7/31/2025
Don S. VERIFIED CUSTOMER
I appreciate the replacement of my damaged drive belt.
Thanks
7/31/2025
North County. VERIFIED CUSTOMER
Easy in. Quick service. Good communication.
7/31/2025
Amber R. VERIFIED CUSTOMER
Attentive and took care of me and my vehicle
7/31/2025
Beverly C. VERIFIED CUSTOMER
Thank you to Q, very professional.
7/31/2025
Elizabeth A. VERIFIED CUSTOMER
Kind, caring, organized, professional, knowledgeable, has taught me a lot about my car.
7/31/2025
Peter H. VERIFIED CUSTOMER
Waited longer than was told. Given the extra work but was never informed the car was done until after I checked on it and paid only then did I get a message that the car was done.
7/31/2025
Cynthia A. VERIFIED CUSTOMER
My service on my Honda was good and staff was friendly and knowledgeable.
7/31/2025
John F. VERIFIED CUSTOMER
Viviana is on point, very rare these days!!!
7/31/2025
Ray G. VERIFIED CUSTOMER
I was told my tires were rotated and they weren't. I had a nail in the front passenger tire and i asked for it to be patched. I was told they werent able to patch it and was quoted for a new tire.
I took it to a different place and it was patched in 10 minutes.
7/31/2025
Priscilla Q. VERIFIED CUSTOMER
Overall great service very satisfied,Joseph explained everything that was going to be done to the vehicle,the turn around time was very fast,thanks again Joseph.
7/31/2025
Antonio R. VERIFIED CUSTOMER
Really good service
7/31/2025
Susan S. VERIFIED CUSTOMER
Jessica went above and beyond and provided outstanding customer service. She kept me informed about the work being done on my car more than any other service representatives I have ever worked with.
I honestly have never been more impressed by an auto service representative than I had with Jessica. I wish your others staff at Norm Reeves offered good customer service like Jessica.