Manny was excellent. I’ll keep coming if it’s always like this!!! Thank you.
8/2/2025
Tom D. VERIFIED CUSTOMER
Great service by Benito Torres took care of me and followed up very well
8/2/2025
Johneah D. VERIFIED CUSTOMER
Robert provided excellent customer service and he made sure that my experience was smooth sailing. He is polite to his customers and he went beyond for making sure all my requests were addressed. I will definitely recommend Honda Cerritos to any of my family member in the event that they’ll need car service.
8/2/2025
Rhonda K. VERIFIED CUSTOMER
Ernesto was extraordinarily kind and communicative throughout the process!
8/2/2025
Ron C. VERIFIED CUSTOMER
Sal was very kind, helpful and professional.
8/2/2025
Kenneth J. VERIFIED CUSTOMER
He got my car in & out just over 1 hour that was great for me
8/2/2025
Joel M. VERIFIED CUSTOMER
Thank you viviana for taking care my crv and thank to your team too take care of my car always I really appreciate you do for me . Thank you Viviana ????????????????
8/2/2025
Steven S. VERIFIED CUSTOMER
John Le is the reason I come to Honda’s service center. He is always willing to talk me through the condition of our Honda’s and offers great, price conscious solutions.
8/2/2025
Edwin T. VERIFIED CUSTOMER
Diego Ramblim was very nice and helpful when i got there!! i really enjoyed my experience
8/1/2025
Silvana P. VERIFIED CUSTOMER
Great service
8/1/2025
Yuxiong S. VERIFIED CUSTOMER
very good
8/1/2025
Ricky S. VERIFIED CUSTOMER
We made an appt. Showed up on time. Drove into the service area and stood by our car and waited for someone to acknowledge that we were present. It didn’t happen. After we waited a mechanic from the other end of the service area walked over and asked if we had been helped. We went inside. No one in the service dept wears a name tag. They don’t identify themselves. You are asking your customers to turn over their key and car to an anonymous person.
On another occasion we have already had the experience of talking to the parts dept and being asked, “Who were you talking with in the service dept?” We did not know. There is absolutely no cost to you to fix this problem. While I was waiting for my car to be serviced I was thinking about the mistake I made buying a car from Norm Reeves Subaru. Afterward Patrick Wortham helped us with our questions about the functions on the dash board of the car. He was very helpful. Later in the day I contacted Patrick to share with him that the car was not washed as promised and he offered his apology and offered to have it washed if we would return.
Of course, when someone forgets to wash the car it crosses your mind.”I wonder if they forgot anything else.”
8/1/2025
Michelle T. VERIFIED CUSTOMER
Michael is very patient and finish the vehicle.
when he expected
8/1/2025
Pedro D. VERIFIED CUSTOMER
Great service!!!
8/1/2025
Marcelo C. VERIFIED CUSTOMER
Javier was very helpful and informative. He gave me timelines of future services needed. He was also very friendly and made the process smooth.
8/1/2025
Xochilt A. VERIFIED CUSTOMER
10/10
8/1/2025
Ivan P. VERIFIED CUSTOMER
My service advisor provided great customer service! Will definitely be back !
8/1/2025
Barbera P. VERIFIED CUSTOMER
I was in a time crunch and told Trinity. She had the car ready as promised!
8/1/2025
Tze C. VERIFIED CUSTOMER
Very detailed and explain clearly.
Excellent service.