No need to contact me. Issue my maintained light came on two weeks ago so I scheduled oil and tire rotation. I have always brought my car in every 5 to 7500 miles with no problems. When I took my car this time the man helping me told me I was not ready for an oil change. He said Honda is coming down hard on them and I needed to wait until my oil was at 15%. I then asked why my maintenance light had been on the last two weeks and his reply was no maintenance is required. After we exchanged words he agreed to do the service.
9/1/2025
Beppy M. VERIFIED CUSTOMER
Clayton was the positive part. 100%
I was up for a simple solution to low AC satisfaction- but $590.00 wasn’t it. Thanks anyway
9/1/2025
Joann K. VERIFIED CUSTOMER
He gwas great with communication - with my cars issues and advised of other services that could be due due to mileage. Thank you Jonathan.
9/1/2025
Angelique N. VERIFIED CUSTOMER
Nicole is very nice and friendly. she is an outstanding customer service.
9/1/2025
Julie R. VERIFIED CUSTOMER
Gary is an outstanding person and employee. I have had the pleasure of working with him for several years now and he has never disappointed me.
9/1/2025
Sergio M. VERIFIED CUSTOMER
Awesome service!
9/1/2025
Dinh N. VERIFIED CUSTOMER
Wonderful
9/1/2025
Robert M. VERIFIED CUSTOMER
I did my Oil change, tire rotation and alignment but $96 for a Cabin air filter replacement is crazy lol.
9/1/2025
Romina P. VERIFIED CUSTOMER
Completely satisfied, a good job!!!
9/1/2025
Adrian G. VERIFIED CUSTOMER
Louie was very nice and professional. The car was ready faster than promised and as always you guys have a nice waiting area. I come back to Norm Reeves every time work maintenance/repairs even though it's a little far from me, kudos!
9/1/2025
Patricia F. VERIFIED CUSTOMER
I wrote a great report for my interaction with Honda Service Advisor Trevor Rodriguez, but it seems to have disappeared when I tried to submit it… If you need me to recreate it again, please let me know! Suffice it to say that he was the utmost professional! Thank you.
Patricia F
8/31/2025
Tom M. VERIFIED CUSTOMER
She remembered me from past service visits and actively made sure to keep me informed about the status of my car.
8/31/2025
Justin C. VERIFIED CUSTOMER
Ruben is an amazing person! He was able to answer all of my questions and provided premiere customer service! In addition he provided realistic timeframes and ensured I was all set once my service on my Mom's Honda HRV was complete. I highly recommend him and will be going to him going forward.
8/31/2025
Dora G. VERIFIED CUSTOMER
Edwin was excellent. Courteous and knowledgeable.
8/31/2025
Theresa L. VERIFIED CUSTOMER
John Le is the consummate professional. Extremely knowledgeable and caring for the customer. It’s never fun having to bring your car in but at least working with John Li you know you are in good hands.
8/31/2025
Alfred O. VERIFIED CUSTOMER
Trevor Rodriguez has always been amazing regarding the service and the care of my Honda CRV.
8/31/2025
Catherine Y. VERIFIED CUSTOMER
Andrew, the Service Counsellor, was very detailed, listened to my concerns & gave advice accordingly. I , especially , enjoyed the hot dog he brought me & appreciated his flexibility in allowing me to pick up the serviced car while I needed more time to finish the work that I brought in from home . He also did a test-drive before returning the car to me to make sure the “ low tire pressure” light did not pop up again while there were times that I had to bring back my car right away after leaving the lot .after driving down couple blocks to have the tire pressure adjusted . All in all, I was happy & satisfied with this experience.
8/31/2025
George S. VERIFIED CUSTOMER
Louie is an excellent ambassador for Reeves. Thanks to Louie and thanks to Reeves Hyundai.
8/31/2025
Minh D. VERIFIED CUSTOMER
Ernesto is the best! I just moved up to LA but I came down to vista because I trust the people here! Thanks Ernesto!
8/31/2025
Joan M. VERIFIED CUSTOMER
Rosalina is so nice and friendly! Thank you for excellent service!