Great customer service, friendly and professional.
8/31/2025
Kevin L. VERIFIED CUSTOMER
Your prices are simply extremely too high . $200 to change a $20 light. It’ll take five minutes? $1750 for an alternator? I’ve been with you for 25 years and I am now no longer going to your dealership ever again. You’ve gotten greedy even though the work is good. Your grade is way too high. I just wrote a horrible review on your Company. It’s too bad because I like so many people there. But your agreed is simply too much.
8/31/2025
Rene T. VERIFIED CUSTOMER
Thank you for your great service
8/31/2025
Isabelle F. VERIFIED CUSTOMER
Amazingly fast turnaround and very friendly service from Benito!
8/31/2025
Kirsten E. VERIFIED CUSTOMER
Ivette was wonderful.
8/31/2025
Richard M. VERIFIED CUSTOMER
Great customer service
8/31/2025
Wyatt B. VERIFIED CUSTOMER
Louie and the entire service team at Norm Reeves Hyundai were exceptional. I was very pleased with the service. Although there are Hyundai dealers closer to where I live, I drive the further distance to Norm Reeves Hyundai because they do a great job!
8/31/2025
Jose R. VERIFIED CUSTOMER
Simona was really helpful and answered all my questions, she ensured I had a great experience. Everything was fast and very efficient
8/31/2025
Patricia J. VERIFIED CUSTOMER
You service person tried to sell me a transmission fluid change when I already had one from Ocean Honda but did give me a complimentry hole in the tire plug
he was nice explained everything
but don't want to be pressured into domething
8/31/2025
Teresa O. VERIFIED CUSTOMER
He was very attentive, kept me informed about my vehicle status.
Joseph answered all my concerns. Professional, I really appreciate his assistance. It was a good experience, Cerritos location is far from my house but their service is excellent.
8/31/2025
Johnna Paula. VERIFIED CUSTOMER
Always welcoming staff. Simona has been working on my truck for almost 2 years now and explains things I needed to do and giving me options. She is a wonderful part of your team ????????
8/31/2025
Ralph R. VERIFIED CUSTOMER
You guys are great
8/31/2025
Tennel C. VERIFIED CUSTOMER
My experience was very professional and quick in&out
8/31/2025
Yanet R. VERIFIED CUSTOMER
Great service. I appreciate his help and recommendations when servicing my car.
8/31/2025
Gilbert C. VERIFIED CUSTOMER
Noticed upon receiving vehicle, alignment on front bumper are significantly offset (left side) and paint chips on corners of bumpers closest to headlight
8/31/2025
Helen C. VERIFIED CUSTOMER
Great service by Javier and the technician that worked on my car. Appreciated that Javier came out from his lunch break to go over work that was done.
8/31/2025
Victor G. VERIFIED CUSTOMER
Jonathan Romero did a great job. Going back to him for sure the next time