The technician who worked on my vehicle did not reset the Oil life gage. It still reflected a 20% life left.
When I asked Johnathan about the issue, he said “we” (assuming the Honda technician) needed to reset the system. Unfortunately, I could not rerun since I was already home. I asked Johnathan for the instructions to reset the system and did not hear back from him. I sent two messages to get this information and have yet to hear back from anyone.
9/17/2025
Diana Y. VERIFIED CUSTOMER
Benito has been helping me with my servicing needs for many years. I always appreciate his knowledge of my car, his helpfulness, and, most importantly, his kindness. Thank you, Benito.
9/17/2025
Cynthia R. VERIFIED CUSTOMER
Joesph Vargas is so patient and explained everything that I needed to know. He is polite and friendly and I will only deal with Joseph since last month when I was here
9/17/2025
Antonella F. VERIFIED CUSTOMER
He was very helpful and nige
9/17/2025
Velma C. VERIFIED CUSTOMER
Thx
9/17/2025
Khosrow B. VERIFIED CUSTOMER
everything is good thanks
9/17/2025
Lana R. VERIFIED CUSTOMER
I’ve brought my vehicle to you multiple times and this was the first bad experience I’ve had. I had a 1400 appointment but dropped it off at 1000.I used your shuttle service and was told I would be contacted once it was near finished to coordinate getting picked up. I was given a rough estimate of 3:00 for when my vehicle would be done. My vehicle was seen at 1:02 pm and I heard nothing about completion or getting picked up so I tried reaching Q several times then the service department for 30 minutes until I was called back by someone different and told I would be contacted shortly by someone about my vehicle. Then at 3:40 Q contacted me and asked if I needed to be picked up I said yes and they sent an uber. Overall horrible experience today I’ve used your shuttle service before and it’s been wonderful but today I feel like I was forgotten about and flippantly treated dismissively. I brought my vehicle in for two things. A tire rotation and to fix my underbody panel. And I was quoted almost 800 dollars for new ones since you are unable to secure it by any other means. I have no desire to do any service or maintenance at your dealership ever again after today.Thank you.
9/17/2025
Gwendolyn M. VERIFIED CUSTOMER
appreciated the service. I made an appointment, arrived on time, and the service was completed promptly. A rental car was provided, which made the process very convenient. Upon completion, I was notified about additional items that needed attention, and I truly appreciate your thoroughness. The work done on my car especially the painting was simply stunning – my car looks fantastic.
9/17/2025
Ron T. VERIFIED CUSTOMER
A+
9/17/2025
Jane D. VERIFIED CUSTOMER
Excellent and through thank you so much
9/17/2025
Barbara L. VERIFIED CUSTOMER
Joseph was very helpful in facilating my service for my Honda Odyssey.
9/17/2025
Ignacio L. VERIFIED CUSTOMER
Alejandra was very kind and helpful
The process went smoothly
9/17/2025
Salomon Z. VERIFIED CUSTOMER
Amazing service
9/17/2025
Andrew G. VERIFIED CUSTOMER
Service was done EXTREMELY fast. I turned in my car went to the waiting area to watch Netflix and got the text it was done before even finishing an episode.
10/10