Ramblin Diego was very good, explained everything detailed and pricing, very helpful and informative service consultant.
A+++
I am definitely returning back to this Honda Store.
9/18/2025
Donald G. VERIFIED CUSTOMER
Rosalina was professional and the service was completed in 75 minutes
9/18/2025
Margaret M. VERIFIED CUSTOMER
Leo was very helpful friendly, I like that he even took the time to go outside and help me look for my car when they parked it outside. Next time I’m asking for him. Good personality. Very friendly and helpful. Great service super satisfied.
9/18/2025
Eileen M. VERIFIED CUSTOMER
Excellent service. Really appreciate Benito's attention to detail. Very happy with this dealership.????
9/18/2025
Mckenna B. VERIFIED CUSTOMER
The service was excellent. I always trust Honda to service my car. Javier was very thorough and professional thanks again!
9/18/2025
Thomas K. VERIFIED CUSTOMER
Very fast service and courteous.
9/18/2025
Steve H. VERIFIED CUSTOMER
Cost is too much expensive.
9/18/2025
Robbie A. VERIFIED CUSTOMER
I came to get a basic oil change and rotation earlier today. I was told due to another business’ mistake. The other business put a plug in to replace the stripped screw and I have had ZERO issues and even an oil change since then. Im told today that Toyota would not touch my oil pan or plug due to concerns it would not be inserted and cost a new oil pan if it failed. I opted to have no work done and was told nothing was touched. I get home to oil spewing out of my pan covering my undercarriage and driveway. I am beyond upset and disappointed with my service and expect to have my oil pan replaced without cost.
9/18/2025
Blanca V. VERIFIED CUSTOMER
Very satisfied
9/18/2025
Justin V. VERIFIED CUSTOMER
Javier Pena was very helpful and has great customer service! He helped me in great timely manners and I was very happy with his service too! My car is always in great service and thank you to Javier Pena and to all staffs at Norm Reeves Honda at Cerritos! Loved the excellent service there!
Thank you so much!
9/18/2025
Alfred M. VERIFIED CUSTOMER
Service was great, done within time
alloted.
No coffee - Machine was shut down
9/18/2025
Carmen /. VERIFIED CUSTOMER
Good customer service
9/18/2025
Susan V. VERIFIED CUSTOMER
Incredibly kind and helpful.
9/18/2025
Phyllis W. VERIFIED CUSTOMER
Very well done Gary!
9/18/2025
Darlene W. VERIFIED CUSTOMER
Great service. Fast, friendly, courtious. Very happy customer.
9/18/2025
Pearl C. VERIFIED CUSTOMER
Alejandra did her job very well and also the rest of the team. Kudos to all!
9/18/2025
Esmeralda F. VERIFIED CUSTOMER
I’ve had maintenance done here before and with previous reps, it just feels like they’re trying to get rid of you but this last time, Rafael was such a genuinely positive experience and very helpful and upfront about everything! Thank you so much!
9/18/2025
Henok M. VERIFIED CUSTOMER
I was offered Throttle Body service. When I research, I learned that this service is not required for regular service unless symptoms are observed.
9/18/2025
Karen D. VERIFIED CUSTOMER
Karina’s great. Thank you again
9/18/2025
Vincent H. VERIFIED CUSTOMER
Benito as always has been a joy to work with. Thank you!