Trinity Guzman provided awesome customer service!
Explained every single detail to the service for my car
11/22/2020
Liliana S. VERIFIED CUSTOMER
Yes. Thank you
11/22/2020
Rogelio P. VERIFIED CUSTOMER
I highly appreciate the great customer service and taking care of me and my vehicle. When I return for service I know to ask for arcee trustworthy for all work it needs. Appreciate the service!
11/22/2020
Victor C. VERIFIED CUSTOMER
Good customer service
11/22/2020
Debra H. VERIFIED CUSTOMER
Rafael, as always gives 5 star service. He went above and beyond getting our Fusion done on time.
11/22/2020
Daniel D. VERIFIED CUSTOMER
Dominick was great and service was fast!
11/22/2020
Cedes Yvonne. VERIFIED CUSTOMER
Very professional and helpful. Great service
11/22/2020
Denise D. VERIFIED CUSTOMER
I had a good service experience and John Le was an excellent, friendly and helpful service employee!
However the text about this service survey woke me when I received it at 7:02 am on a Sunday morning! A little early don’t you think?
11/22/2020
Isis B. VERIFIED CUSTOMER
Viviana was so helpful and professional. Our car was done in a timely manner. We will come back once our part comes in.
11/22/2020
Vinnce Z. VERIFIED CUSTOMER
John resolved the issue with my vehicle within the estimated time of completion. He also gave me a quote for tires as he noticed I will need new tires soon.
11/22/2020
Kishor A. VERIFIED CUSTOMER
As I had a prior appointment it was all very fast service and also Brandon was very friendly and he remembered my name also even though i went there after 6 months.
11/22/2020
Iridiana R. VERIFIED CUSTOMER
Gary is amazing always excellent service with him
11/22/2020
Lazaro B. VERIFIED CUSTOMER
Mark was friendly and helpful.
11/22/2020
Pamela L. VERIFIED CUSTOMER
My service was fine, and they offered to wash my car, which I fully expected because I had to leave my car outside based on the recall information. I would’ve been fully satisfied with your service if my car had already been washed when I came to pick it up. Instead the car had to be washed after I got there, which meant I had about a 15-20 minute wait before I could leave.
11/22/2020
Jose R. VERIFIED CUSTOMER
Raymond Quintero was excellent. Great staff!
11/22/2020
Mark B. VERIFIED CUSTOMER
Lilia is excellent and she should get a raise
11/22/2020
Jenalyn P. VERIFIED CUSTOMER
This is not against Cindy. But my issue is still not corrected.
The navigation is still not up to date. Directing to locations that has not been there are years and also not taking to close by locations.
Very unreliable and frustrating. This is uneasy traveling when I can not rely on the navigation when it’s one of the perks I paid extra for.
I hope this will not be overlooked.
11/22/2020
Virginia L. VERIFIED CUSTOMER
The service given to me was excellent! Juan was very professional & kind! ????????
11/22/2020
Brenda T. VERIFIED CUSTOMER
Hemanshu has assisted us on more than one occasion when I have come here.Each time he has been consistently polite,efficient and helpful.He displays very good customer service skills with his customers as well as keeping you abreast of what's going on along the way and what your options are, which is very important to me as a customer.
11/22/2020
Jessilyn D. VERIFIED CUSTOMER
Service time was efficient. Raul was professional, courteous and thorough.