I brought in my 2018 Odyssey for a recall which should have been no cost. I left with a $320.25 bill for repairs that Bill strong-armed me into approving. Bill the s the first - and last - Charlotte Honda employee who made me feel distrustful of the dealership.
11/24/2020
Emilia V. VERIFIED CUSTOMER
Gets 5 stars from me. The highest. He was very professional and courteous,
11/24/2020
Marianne M. VERIFIED CUSTOMER
Omar was wonderful and made our experience very pleasant!
11/24/2020
Brenda L. VERIFIED CUSTOMER
Edwin is awesome! He’s very accommodating
11/24/2020
Collins J. VERIFIED CUSTOMER
Great service
Kept me informed every step
11/24/2020
Brady C. VERIFIED CUSTOMER
Raider did a great job explaining everything and was completely satisfied with our visit
11/24/2020
Magdalena V. VERIFIED CUSTOMER
Excellent job and great work in all aspects of the project ???? ???? ???? ????
11/23/2020
Jasmine D. VERIFIED CUSTOMER
Service takes way to long ! Never fails, just exceedingly east l way too long! For 1 thing it took 6/7 hours when I was told it would only take 2. Now I need to go back to get a light bulb changed out inside the car and I don't even want to go back to do so and be carless a whole day. My part for the light was supposed to come in about 2 days. It took over 1 week and that's that I had to call them because no one ever called me. Not my first time taking my car to get serviced and every time sadly is a very horrible experience
11/23/2020
Jessie S. VERIFIED CUSTOMER
Great service in a timely manner.
11/23/2020
James S. VERIFIED CUSTOMER
One thing was forgotten and I don’t know why they did not address it our back passenger window rolls up but it sounds like it’s going to popped and I did tell them about it so I will let you tell them maybe I can get it addressed thank you ?
11/23/2020
Elaine S. VERIFIED CUSTOMER
Dominick replaced my tire very quickly. His service was great!
Thank you, Elaine S
11/23/2020
Julie N. VERIFIED CUSTOMER
Joshua Martinez was excellent in helping me with my service!
11/23/2020
Vanessa C. VERIFIED CUSTOMER
Great service all around, Hemanshu was very helpful.
11/23/2020
Johnson B. VERIFIED CUSTOMER
Raul is always a pleasure to work with.
11/23/2020
David T. VERIFIED CUSTOMER
Excellent
11/22/2020
Maria D. VERIFIED CUSTOMER
La Experiencia fue muy buena el empleado se Esmera en satisfacer a el cliente contestando las dudas y el servicio de primera
11/22/2020
Timothy H. VERIFIED CUSTOMER
Great service
11/22/2020
Zhizhen Z. VERIFIED CUSTOMER
good service
11/22/2020
Mary M. VERIFIED CUSTOMER
I ALWAYS get the best care at your dealership! That's why I keep buying my vehicles there!
11/22/2020
Julio G. VERIFIED CUSTOMER
Very satisfied very professional answered all my questions