Joshua Martinez was belpful and did what hecould to help get my vehicle to duplicate starting issue. Unfortunately my Honda Element did not duplicate the issue. Thank yoh, Marie S
11/29/2020
Eddie E. VERIFIED CUSTOMER
Your team member was very informative and very professional I will continue going there instead of the Cerritos one
11/29/2020
Julie D. VERIFIED CUSTOMER
I'm very satisfied with Angela. She's very knowledgeable about my car and has a great personality.
11/29/2020
Jose S. VERIFIED CUSTOMER
Thanx Mark for the great service
11/29/2020
Linda M. VERIFIED CUSTOMER
The Honda service advisor, Jacob Wu, was smart and courteous. Great help.
11/29/2020
Jefferson H. VERIFIED CUSTOMER
John did a great job and was informative about the work being done.
11/29/2020
Marelene W. VERIFIED CUSTOMER
Thomas Brucks is awesome. He is both personable and professional. He understands how much I treasure my VW Eos and he provides valuable advice to keep her running smooth. I appreciate Tom.
11/29/2020
Diane L. VERIFIED CUSTOMER
Service was completed quickly. Very happy.
11/29/2020
Anthony D. VERIFIED CUSTOMER
Very good service by everyone that helped me
11/29/2020
Reina G. VERIFIED CUSTOMER
Jacob was super friendly, helpful and courteous. Excellent experience!
11/29/2020
Maryanne W. VERIFIED CUSTOMER
Very thorough and responsive. Appreciate her knowledge and helpfulness.
11/29/2020
Luis G. VERIFIED CUSTOMER
Joseph (supervisor ) knows best my feelings / reactions.
11/29/2020
Christopher B. VERIFIED CUSTOMER
Gaby was great from the beginning to the end. I came in with 3 issues one was a major priority and the other two were pretty easy to take care of. She fixed and taught me how to fix my apple car play for future problems. She explained that it’s like a phone or computer and sometimes needs a reboot. She had your amazing crew work on a carpet issue and had them work on calibrating my window sensor due to having my windshield replaced. She was able to figure out who she has to bill to get the money to get the calibration done. She was running back and forth to a print elsewhere in the store since hers was down. Overall two thumbs up to your team that worked on my car and Gaby who was thorough on her job and was enthusiastic from beginning to end.
11/29/2020
Robert R. VERIFIED CUSTOMER
Wait was longer than I expected having an appointment.
11/29/2020
Martha M. VERIFIED CUSTOMER
John Le was very professional and courteous. He kept us informed on the progress of our Pilot and explained each resolution to the concerns we had. Very satisfied.
11/29/2020
Andy H. VERIFIED CUSTOMER
The fastest , kindest , Most honest feeling I have ever left a dealership with! What a great experience!!!
11/29/2020
Erwin D. VERIFIED CUSTOMER
It was a pleasure dealing with Wyatt. He was courteous and professional. Great guy!
11/29/2020
Steven . VERIFIED CUSTOMER
I don't know if this is normal, but it took almost a half hour to drop off my vehicle after the scheduled appointment time. In addition I was asked if I wanted a car wash then I said yes and when I pick the car up it had not been washed. this is my first time ever getting this car serviced I drove to Fresno to buy it and I'm searching for a dealer to stay with. I'm hoping Cerritos is that dealer since you are the closest one to me. Thanks Steve Hankins
11/29/2020
Erin K. VERIFIED CUSTOMER
Nate was an great advisor. Great communication and very friendly. Every advisor I've worked with has been fantastic. I was disappointed that the repair of fuel injectors was either not done properly or the parts failed which led to a potentially dangerous situation with the smell of gas a week after original repair. Grateful everything was covered under warranty.