Nate is a great person and I could feel easy for his kind and professional action Thanks Nate
11/28/2020
Louis C. VERIFIED CUSTOMER
Friendly, knowledgeable team and quick turnaround. Thanks and Happy Holidays.
11/28/2020
Maria B. VERIFIED CUSTOMER
Joshua is very personable and professional - a great combo! This was the 2nd time he assisted me and I remembered him because of his helpfulness and positive attitude.
11/28/2020
Celiserio M. VERIFIED CUSTOMER
Excellent work always on time I will recommend them
11/28/2020
Sierra K. VERIFIED CUSTOMER
The team should learn to greet all customers upon entering and to not just stare, it is rude and unwelcoming. Also the service advisors should really listen to the customers and not cut the customer short in conversation. Your team in the front house should also work on body language and eye movements as if a customer is disturbing them by asking sale questions makes me take my money elsewhere.
11/28/2020
Edward O. VERIFIED CUSTOMER
Great service and best of alll great attitude!
11/28/2020
Lucy S. VERIFIED CUSTOMER
Gabriela D. was has excellent customer service. Friendly and helpful. I got in and under the estimate time. I liked how she was asked me how was doing how morning was going, first, instead of ask me what do I need. Thx Gabriela
11/28/2020
Nancy W. VERIFIED CUSTOMER
Good listener, asked pertinent questions to clarify my request, gave excellent input re: the inspection. Very polite and respectful.
11/28/2020
Joanne B. VERIFIED CUSTOMER
I made appointment and still had to wait 30 minutes to check in. Then 2 and a half hours more for the job to be completed. When I go my truck back there was oily fingerprints all over hood and fenders. Horrible service at check in!!! I actually had to go get someone to help me. All the service advisors were just talking to each other instead of checking cars in
11/28/2020
Vanessa K. VERIFIED CUSTOMER
Gabby gave me the best customer experience. She is kind, knowledgeable and really went out of her way to exceed my expectations. Gabby is one of the reasons I go out of my way to use Norm Reeves Honda instead of Duarte Honda. Thank you for your excellence and selecting amazing people like Gabby.
11/28/2020
Hae Youn. VERIFIED CUSTOMER
Love the quick service!????
and love the hot chocolate ????
11/28/2020
Yvonne L. VERIFIED CUSTOMER
Excellent,and very professional. I wish I could have him as my service representative every time my car is due for a service.
11/28/2020
Margarita L. VERIFIED CUSTOMER
Edwin did a great job, keep me updated at all times.
11/28/2020
Merlynn M. VERIFIED CUSTOMER
Arcee explained everything to me very clearly helped me change the filters and explained what they needed change for. Very attentive.
Thank you Arcee
11/28/2020
Ramanan V. VERIFIED CUSTOMER
Excellent service
11/28/2020
Dale N. VERIFIED CUSTOMER
Ashley did a good job. You should give her a raise.
ALSO, the Honda Manual does not give a torque value for
the wheel lugs. What do you suggest if I remove a tire for repair?
11/28/2020
Linda B. VERIFIED CUSTOMER
The problem was not solved. Iam contacting Honda about the terrible service I received
11/28/2020
Robert F. VERIFIED CUSTOMER
Was giving a car wash without being asked because I had food in the vehicle