The Car Group

The personal detail asked about needs was important and since my husband use to take care of this car I was nit totally aware of the needs. There appears to be honesty nit selling me up or things I do not need The car needs tires . Sorry your prices are so high or I would have bought from you I will be back specifically because of the Uber shuttle replacement and the nice sales person talking with me about the hov sticker car clarity.

Thanks for being informative and professional ????

Viviana was amazing and efficient! She was able to get my car in and out within hours! Talk about one less thing to stress about! I will only go to her from now on! Give that woman a raise! :)

Great job Arcee!! Thanks

Prompt, efficient, courteous. Could not have been better. Kudos to Omar!

Clean, nice and friendly experience.

I usually go to Jiffy Lube because you're in out of there in about 20 to 30 minutes but yesterday at Norm Reeves I was out in about 1 hour which was very good for me if you guys at Norm Reeves can do oil changes in half an hour to an hour you will get many more customers and I would like to see that cherry tableau is an excellent employee thank you

Gabby was super nice and really helped us out definitely recommend her.

Great service

Wyatt, was very courteous and professional. The service excellent. I have never had any issues at Honda EVER. Thank you.

Rafael provided excellent customer service, he went above and beyond to make sure my issue was resolved. Thank you Rafael! ????

Benito was beyond amazing! Fast and efficient. He was very helpful and compassionate regarding my car battery situation. We need more people like him in the world. Thank you Benito!

Ivette always provides the highest quality EXCELLENT service with a big smile!

I believe perfectionism is one of the keys and the number one success in life! So I’m always trying to do my best that is why I’m picky about whom I trust and I interact with! And same goes when I want something done! That is why when I met Yvette the first time, I didn’t feel comfortable right away because I wanted to see if she can give me what I want and if she can make me happy by the time I left the your place! But as I see her continuously she Always amazes me with the help and the customer service she’s been giving me! She’s very patient with the things I’ve always asked her to do with my car and she always giving her time to show me what is going with my car or she’s always helping me to figure things out that I have no clue on how to operate in my Vehicle! And lastly, she never let me get out of there without a BIG SMILE on my face and I’m always happy by the time I’m starting my car to leave the lot! So I can say that she’s an awesome Service woman and she deserves to be commendable for the way she works hard when she’s with her Client! Her work ethics is something that your Company should be proud of! Take care of this girl because she deserve it! If I ever need to recommend someone to take care of them with their vehicle issues and a service woman? I wouldn’t hesitate to recommend Yvette Rodriguez for the job well done! So if u can read this Yvette thank you Yvette Rodriguez you rock!!! Sincerely, Maria S

Excellent service by Ms Rodriguez. Very thorough, professional and pleasant. Thank you.

Joshua Martinez was exceptional. Not only was his knowledge about my vehicle stellar, but he also took the time to explain everything. He also related to me on a personal level as we shared a similar experience. He is a kind soul.

Fast and respectful Wyatt. Very accomdating

Jared is very knowledgeable and helpful.

I appreciate how quickly and how thorough they were with repairing my car.

Engine light came on when I got home. No loaner vehicles like BMW and Mini. No car washes like BMW and Mini. No maintenance warranty like BMW and Mini. VW needs to be more competitive with its German competition.