Very attentive. Gave me updates often and my car was ready in no time. Thank you Jacob!
2/6/2021
Julie Z. VERIFIED CUSTOMER
Excellent! Great representative of your company! Went above and beyond getting the parts I needed when they ran out yesterday and I was upset because this happened to me the last time! Very kind and nice impressed my whole family! Employees like this make me want to continue to come to this Ford.
2/6/2021
Jonathan J. VERIFIED CUSTOMER
Samuel Tung is always friendly and transparent when dealing with my Honda’s service needs.
2/6/2021
Su Y. VERIFIED CUSTOMER
I had appointments 11.30 am and changed 2 wire finished 5.15 pm what is point to have an appointments and I notice paying customer service first i felt very bad nearly 6 hours waiting there almost killed me this second time same problem next time l will not tolerate.
2/6/2021
Jack K. VERIFIED CUSTOMER
well done!
2/6/2021
Juancarlos A. VERIFIED CUSTOMER
Keep up the GREAT SERVICE????
2/6/2021
Rachna T. VERIFIED CUSTOMER
A software upgrade that is essential to the function for the safety of the vehicle was not part of service. A price of $79 was put to it. I believe it is not ethical to put customers in danger and ask for upgrades to fix the bugs in system
2/6/2021
Maria P. VERIFIED CUSTOMER
Himan es muy amable y siempre me da muy buen servicio
2/6/2021
Choong P. VERIFIED CUSTOMER
Very thorough and upfront without any pushiness. Pleasant communicator. All details were clearly discussed.
2/6/2021
Jessica A. VERIFIED CUSTOMER
Cheyne was amazing and went above and beyond. He is the only reason i probably would consider coming back. Your call/appointment center needs to improve greatly, from not over scheduling, promising to reschedule people they didn't, to promising a manager would call me back 3 times with no call back.
2/6/2021
Karina S. VERIFIED CUSTOMER
Jose was very professional and he answered all my questions he also gave me frequent updates regarding my vehicle , excellent overall customer service.
2/6/2021
Maguadalupe B. VERIFIED CUSTOMER
Excellent Service
2/6/2021
Rita G. VERIFIED CUSTOMER
He was exceptional!! Very nice customer service !!!! Very attentive !!!! Very nice !!!!
He made me feel secure with the service today ... good customer service !!!!
Thank you !!!
2/6/2021
Abdullah A. VERIFIED CUSTOMER
Thank you
2/6/2021
Kevin J. VERIFIED CUSTOMER
Omar is a good dude.
2/6/2021
Edwin R. VERIFIED CUSTOMER
He was very helpful. I asked him if he can get the code for my car stereo and he did it right away. Very prompt and good customer service.
2/6/2021
Christine C. VERIFIED CUSTOMER
I am impressed with Matthew’s communication skills. Thank you for answering all of my questions and keeping me updated on my vehicle’s status. I am also very pleased with how careful your service department is being with COVID-19 - masks, plexiglass dividers, etc. Thank you for protecting my health and the health of your employees.
2/6/2021
Ihor L. VERIFIED CUSTOMER
Jared was great. Fast and efficient service. Will definitely cone back.
2/6/2021
Chett H. VERIFIED CUSTOMER
Dominic, Cathy, everyone on the service desk and drive are fabulous souls.
Thank you one and all!