Great Quick service and
He let me use his I phone charger
2/5/2021
Randy W. VERIFIED CUSTOMER
My visit was good and the employees were attentive and up front with the work that needed to be done.
2/5/2021
Lila S. VERIFIED CUSTOMER
Very good customer service
2/5/2021
Mickie P. VERIFIED CUSTOMER
I had a great experience dealing with Dominic Dylan when I took my car in to be serviced
2/5/2021
Jhae J. VERIFIED CUSTOMER
They didn’t wash my car after fix my car without permission.
I love wash my car after service that’s why I choose this store but I lost it.
I think because I ordered quickly fix my car so they drop washing. But they should ask me it’s okay no washing. Can you please wash my car even tomorrow? I will really satisfied.
2/5/2021
Steve D. VERIFIED CUSTOMER
Hemanshu made my visit painless and all of my concerns were addressed. My car was ready to go at the time I was promised. It was a very nice experience overall.
2/5/2021
Susan T. VERIFIED CUSTOMER
Efficient process and I liked the text message that the car was ready instead of a phone call bc I sit in a lot of zoom meetings and a call would have been more distracting. The text was exactly what I preferred. Thanks for excellent service, Susan
2/5/2021
Brian S. VERIFIED CUSTOMER
Friendly, helpful, got me in and out quick, I felt like he appreciated me as a customer.
2/5/2021
Georgina R. VERIFIED CUSTOMER
My experience was fast and pleasant.
2/5/2021
Garid B. VERIFIED CUSTOMER
Great job!
2/5/2021
Ronny D. VERIFIED CUSTOMER
Great service as is always my experience. Cheyne went out of his way to ensure all my car’s problems were resolved and stayed late to make that happen so I could have the car back today as well.
2/5/2021
Andrew C. VERIFIED CUSTOMER
I dropped my car off Tuesday am to have the water pump replaced. The part was out of stock (which is understandable) so I had to wait until the next day. The next day, I have to call for an update and I’m told that a technician called out sick and my car wouldn’t be ready the next day. On Thursday morning, still no update so I call Tom to get status and he says he’s hoping before lunch but no promises. I explain to him that my time is short this week and I really need the car ASAP. The next update I received is that it will be ready at 2:00pm which it was.
Overall, it’s hard for me to understand how the call out of one technician can cause such an affect on your business. With COVID businesses are dealing with this everyday. I’m a Store Manager of a big box retailer and have dealt with this a lot. There are some many mechanics out there... it’s hard for me to want to pay more at a dealership to get that kind of service.
2/5/2021
Cesar V. VERIFIED CUSTOMER
Very friendly and thorough.
2/5/2021
Elaine M. VERIFIED CUSTOMER
Service was excellent! That said, next time I go in for service, please do not adjust my seat or mirrors.
Thank you
2/5/2021
James M. VERIFIED CUSTOMER
Samuel Tung did a great job assisting me.
2/5/2021
Dennis D. VERIFIED CUSTOMER
He was very helpful and courteous
2/5/2021
Marco B. VERIFIED CUSTOMER
Raul was very helpful and friendly
2/5/2021
Anthony D. VERIFIED CUSTOMER
Get help, awesome service and very helpful..highly recommended ????
2/5/2021
Diana R. VERIFIED CUSTOMER
Rafael was awesome and extremely helpful! His service was beyond exceptional!
2/5/2021
Jonathan R. VERIFIED CUSTOMER
I always enjoy working with Tom. He keeps me well informed with my vehicle and is patient with any questions that I might have. Personally, he is a big reason why I enjoy going to this dealership. Also what makes Tom impressive, is how comfortable he makes exchange. No matter how small of a question, he is willing help. He really is on top of things!