I was informed car could not be looked at until 3 days from the day I initiated service request but when I took it in today (1 day before appointment) service department had plenty of time and staffing to resolve issue. Why did you make me wait then?
3/12/2021
Gary P. VERIFIED CUSTOMER
Had a wonderful experience....had been taking my vehicle to Fort Myers Honda....NOT again. Thanks Norm Reeves Honda!
3/12/2021
Gardner S. VERIFIED CUSTOMER
I'm relieved to have this issue addressed. Doug and later, today, terrel performed their duties to my satisfaction.
3/12/2021
Louis S. VERIFIED CUSTOMER
Brian did a great job. Very no nonsense and I liked that.
3/12/2021
Benny M. VERIFIED CUSTOMER
Your service department was very courteous, prompt and professional.
3/12/2021
Elizabeth . VERIFIED CUSTOMER
Super quick and friendly service!
3/11/2021
Eva M. VERIFIED CUSTOMER
Is hard to trust your company when they give you one price on the phone and then you get change another this is the second time it happens once with my Honda Odyzzey 2004 and know with my Honda Accord I must say poor customer services, last time I was given the amount over $4,000.00 dollars after spoken to the Manayer he confirmed that I was being change over 1.300.00 more that’s why I didn’t have the work than, with the Honda acord I was told that was the censors but in reality was the Converter, they should tell me that first.
3/11/2021
Raisa I. VERIFIED CUSTOMER
Best service ever! Thanks!
3/11/2021
Andrea E. VERIFIED CUSTOMER
Christopher was extremely helpful and explained everything in detail. He made sure he reviewed every aspect of the inspection with me to make sure I understood what was done
3/11/2021
Roger M. VERIFIED CUSTOMER
Daniel did a great job dealing with my issues with my Ford Explorer
3/11/2021
Sheri M. VERIFIED CUSTOMER
Daniel was very professional and courteous. He kept me informed of the progress on my car and was very transparent about any fees I was looking at. Was pleasantly surprised how comfortable I felt.
I had my Honda for 15 years but it was time to move on, so I’m new to the Ford family. Very pleased so far....and I LOVE my Explorer!
3/11/2021
Beverly Ann. VERIFIED CUSTOMER
He was very respectful and as a Senior I really appreciate that in a younger person. Thank you Mark
3/11/2021
Esther K. VERIFIED CUSTOMER
My car keeps breaking down right after it gets fixed
3/11/2021
Mahea M. VERIFIED CUSTOMER
Problem is still there, just not as bad.
3/11/2021
John G. VERIFIED CUSTOMER
Excellent work and Service department Daniel Sanchez excellent thank you very much
3/11/2021
Joseph C. VERIFIED CUSTOMER
Joshua Martinez is awesome, he is very kind and he makes you feel very comfortable. I hope you hire more people like him.
3/11/2021
Airica H. VERIFIED CUSTOMER
Joseph N and Brandon were amazing and helpful! I also received feedback on services needed next! Such a great team!
3/11/2021
Hsiu Ying. VERIFIED CUSTOMER
Good job!
3/11/2021
Ron H. VERIFIED CUSTOMER
Viviana Saenz gave outstanding service, with a professional demeanor. She is an asset to your organization.
3/11/2021
Nellie F. VERIFIED CUSTOMER
Tony Ybarra provides exceptional customer service and communication. I feel I’m getting someone who listens to my concerns and provides clear answers. This builds trust and keeps me coming back when service is needed on my vehicle. Please be sure to thank him.