Thank you, Robert Bautista for your Outstanding Customer Service! I truly appreciate not only your customer service, but also the value place on Customer Care. You are an Amazing asset to Honda! I am so pleased with my recent visit. You are the example of why A Honda Customer feels like Honda Client! Thank you for Everything.
Sincerely,
Viveca C
3/17/2021
Sven D. VERIFIED CUSTOMER
Nate is the best service advisor I’ve ever met.
3/17/2021
Rachel H. VERIFIED CUSTOMER
All was fine
3/17/2021
Elizabeth G. VERIFIED CUSTOMER
Trinity did a great job of helping me out. I like that I was easily able to communicate with her about my car.
3/17/2021
Diane B. VERIFIED CUSTOMER
Kevin always goes above and beyond! Best service advisor ever!
3/17/2021
Brandi R. VERIFIED CUSTOMER
Custom service was fantastic even though my car took longer than expected my agent was friendly apologetic awesome just A1 service all day
3/17/2021
Elba M. VERIFIED CUSTOMER
Joshua Martinez was very attentive and polite. He was really professional excelent customer service.
3/17/2021
Edith R. VERIFIED CUSTOMER
Yes I was very satisfied with the customer service I got this morning for my new tire your team was very quick with the service and thank you you much Christopher for your help will be going back so for my oil change this week thank you :)
3/17/2021
Jori D. VERIFIED CUSTOMER
I thought the customer service was very good. Everyone was polite and very courteous. They explained everything to me before service was done. Very friendly at the Cerritos infinity dealership. I Would no problem recommending
them for all your service needs. Two ????????up!
3/17/2021
Robin S. VERIFIED CUSTOMER
Good job
3/17/2021
Nancy C. VERIFIED CUSTOMER
Kudos to John Le for his excellent service. He was just the best for obtaining warranty service from American Honda for the defective leak in the roof of my 2017 HR-V.
3/17/2021
Akil V. VERIFIED CUSTOMER
Very courtious
3/17/2021
Angela W. VERIFIED CUSTOMER
Steve was very nice ????????
3/17/2021
Janet H. VERIFIED CUSTOMER
Viviana was very courteous and helpful.
3/17/2021
Roderick K. VERIFIED CUSTOMER
Bryan Ortiz was outstanding! He was very responsive to my needs, and took time to show me the areas on my truck that were inspected. I really appreciated his help and his effort in getting me ‘in’ and ‘out’ of service. Well done!
3/17/2021
Debbie M. VERIFIED CUSTOMER
Please do not have anyone contact me. I had a 11:40 appointment for an oil change. It took three hours. I am not sure if this dealership has changed management and owners but the quality of customer service has gone way down. And I am not talking about the pandemic relating to this.
3/17/2021
Miguel P. VERIFIED CUSTOMER
Ramiro went out of his way to recommend a body shop that would help me finish something right away . Thanks
3/17/2021
Jorge C. VERIFIED CUSTOMER
Ramiro was very straight forward and helped me get the maintenance I needed. Very happy with his service.
3/17/2021
Cynthia P. VERIFIED CUSTOMER
I appreciated Julie’s professional manner. She was very helpful and explained everything to me that my vehicle needed but unfortunately at this time I am unable to do any more work as I am unemployed and recovering from Covid. But I definitely will bring my vehicle back for further work in the future thank you!