Rossano was great. He was very precise and got us on our way immediately. He told us when we would get our vehicle back. No problems at all. Thanks fir great service.
3/17/2021
Amber N. VERIFIED CUSTOMER
Thanh was very helpful and provided the absolute the best customer service for me and my car. He deserves a raise!
3/17/2021
Tess F. VERIFIED CUSTOMER
A $35 dealer coupon was not applied on the invoice (1894834).
3/17/2021
Oscar F. VERIFIED CUSTOMER
I had concerns and brought them up to Trinity and Octovio which I was told he was the Service Director. Trinity blatantly disregarded my concerns and Octovio was not very professional. His customer service was substandard and made my experience to Norm Reeves Honda questioned why I bought several vehicles and continue to drive from Van Nuys to West Covina as a loyal customer. In addition I attempted to contact General Manager to no avail. I would truly appreciate a follow up or a phone call to discuss this issues in detail. My name is Oscar F
3/17/2021
Theresa H. VERIFIED CUSTOMER
Always a job well done
3/17/2021
Mathew P. VERIFIED CUSTOMER
Excellent customer service
3/17/2021
Ahmet B. VERIFIED CUSTOMER
Thanks to Mark.
3/17/2021
Ashley M. VERIFIED CUSTOMER
Rossano is so pleasant and welcoming. He definitely made my visit enjoyable.
3/17/2021
Gary H. VERIFIED CUSTOMER
Everything was great until I went to get in my car to leave. There was plastic on my seat, plastic on my steering wheel. Paper on the floor. These should all be removed by an employee before I get to my car. Someone dropped the ball.
3/17/2021
Robert B. VERIFIED CUSTOMER
At first I was going to say bad things about Ricardo. God and my sobriety guided me in the correct direction. Ricardo did his job well. He’s not the mechanic. He’s a service person that don’t handle tools. I will keep coming back. Thanks a million.
3/17/2021
Godfrey N. VERIFIED CUSTOMER
Ok thanks
3/17/2021
Brice Alan. VERIFIED CUSTOMER
Fast and friendly thank you!
3/17/2021
Mary Grace. VERIFIED CUSTOMER
Very happy the issue was resolved with my Civic! Nate was very helpful and very reliable! Keep up the good Service!
3/17/2021
Francisco F. VERIFIED CUSTOMER
buen servicio y amabilidad
3/17/2021
Jan S. VERIFIED CUSTOMER
Thank you for taking great care and the great communication!
3/17/2021
Nick L. VERIFIED CUSTOMER
Kevin Meacham always take great care of us and our vehicle and makes us feel like valued clients ! I will walkways bring my car for service in to see Kevin
3/17/2021
Jorge C. VERIFIED CUSTOMER
Great service. Thank you!
3/17/2021
Coral G. VERIFIED CUSTOMER
Ivan gave excellent service! It’s my second time working with him and he exceeds my expectations. Thank you Ivan!