Trinity has always done her best to keep my business on all services for my vehicle vs using a 3rd party repair shop.
3/19/2021
Gorge T. VERIFIED CUSTOMER
Excellent service advisor, took care of my problem & I will always contact him for my service & repair work in the future.
3/19/2021
Samer A. VERIFIED CUSTOMER
She does an excellent job!!
3/19/2021
Rosa A. VERIFIED CUSTOMER
Juan ****Luna. Was very helping. And give very good customer service. Thank you
3/19/2021
Kalatiola T. VERIFIED CUSTOMER
He very polite and awesome ????.
3/19/2021
Paul V. VERIFIED CUSTOMER
Excellent customer service
3/19/2021
Farhad F. VERIFIED CUSTOMER
I was very pleased with how MrRaul Escmilla very patiently and politely answered my questions. He is a true professional and, as well as, being very amicable and polite. I do believe he is and will be a true asset to Norm Reeves Volkswagen Service Dept. Thank you so very much, and my best wishes.
3/19/2021
Mark W. VERIFIED CUSTOMER
Nice environment.
3/19/2021
Cesar E. VERIFIED CUSTOMER
Muy educado y exrlente services al clients
3/19/2021
John A. VERIFIED CUSTOMER
Great service.
3/19/2021
Maria S. VERIFIED CUSTOMER
As always, Yvette my Service woman? She took very good care of me and she made sure to have my vehicle ready and running great bcz she knows that I’ll be driving several Thousand miles! From California to Texas. Once again I feel good that Yvette is my service woman bcz I know I can always count on her..... I just hope I’ll have another Yvette when I move to Texas! I will miss you Yvette take care and keep up the good work! And thank you fir your great service!
Maria S
3/19/2021
Varinthorn "Ping". VERIFIED CUSTOMER
Heman is quite possibly the best service representative I’ve ever encountered in the 15 years I’ve interacted with service departments at Cerritos Auto Square. He’s made sure I had a rental when I need it even if it’s at 7:30am. He always tells it to me straight what needs doing and what needs doing NOW. I am highly appreciative of this as I’m not a gear head. His honest practicality plus the time he takes to explain things to me are the main reasons I drive the hour plus from Pomona to the Hyundai service dept in Cerritos. Heman is a truly fantastic representative of the service department.
3/19/2021
Frank G. VERIFIED CUSTOMER
Superb Service and attention by Cindy Noun ! Thanks Norm Reeves ! Frank G
3/19/2021
Northe R. VERIFIED CUSTOMER
Rafael exceeded my expectations. I am very pleased.
Thank you
3/19/2021
Renee S. VERIFIED CUSTOMER
Lily was very sweet ! She has amazing customer service skills. Meeting her was a pleasure and you are very lucky to have her.
3/19/2021
Cesar U. VERIFIED CUSTOMER
Rossano was very informative as to what services were provided during my visit. In addition he also answered a couple questions i had, very great help.
3/19/2021
Yasser K. VERIFIED CUSTOMER
Kevin was a professional, I am satisfied with the level of service. he is a great asset at Norm honda